Walmart reviews and complaints 1
View all 2756 complaintsWalmart - Online grocery ordering.
I have a membership to have my groceries delivered. It has been great for me until my last two orders. My grocery order arrived at about 8:30 this evening and here I am at 78 yrs old filing a complaint at 10:30 pm.
I live less than 1/2 mile from Walmart Neighborhood Market in Tamarac, FL where I have shopped for many years. I have been ordering online, groceries from Neighborhood, other items that required shipping from North Lauderdale Store which I expect is over 5 miles from my home. I am aware that on the order site the N. Lauderdale store is shown and I know enough to change it before placing my order with my local Neighborhood Store. Somehow last 2 orders were delivered from wrong store even though I changed store location. Several items were unacceptable, called for refund. No problem.
I have received rotten advacados, bananas way to ripe, rancid Almonds (2 weeks from expiration) wrong Lemonade when asking for Sugar Free. Bananas and advacados are very sensitive to cold temps. Diabetics generally avoid drinks such as lemonade with 28 grams of sugar per serving. Pehaps part of the problem is educational/training issues with the pickers.
Although polite, delivery persons could not speak english and one also could not understand english. Never had late delivery or any other problems from nearby store. Please fix location issue online or explain how I can be assured I will get items from my store of choice. Please enlighten me if there is something I can do to make sure this won't happen again.
If my order is not delivered from Tamarac Store I may consider other options as I do not want any groceries from N. Lauderdale store. (only in a pinch and on items that require shipping.) It makes no sense to send delivery driver the distance from store in N. Lauderdale when I live so close to McNab & Pine Island (88th Ave).
One other thing. I only want Zephyrhills drinking water. Seems Walmart runs out of the 16.9oz 35 pack which cost? $6+. Why out of stock so often? Wanting water I saw on your odering website 16.9oz 12 pack for over $10. What's with that? Ouch! Good way to ruin Walmart's reputation.
Customer Service via phone are very professional.
If you can help with this I would appreciate it very much.
Thank you,
Josette Hennings, [protected]@bellsouth.net, [protected]
Desired outcome: I'd appreciate a response.Please fix the online ordering (store location) or explain how I can make certain I am shopping with my store of choice.When is 35 pack Zephyrhils water most likely to be in stock?
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