Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - customer service/ an employee
Hi I've had recently visited the dollar tree approximately around 9:30 PM and I was doing some shopping and about 9:40 PM A cashier came over the loud speaker and said attention dollar tree customers the time is 9:40 and the store will be closing in 20 minutes, make ur finally selection and head to the register, tacky but I get it, it a good reminder of done appropriately, at 9:45 she comes back on and repeats this script? I'm thinking ok, at 9:50 she comes back on and says it again, at this point I' haven't been able to focus on what I was getting, because I have been listening to your say this 3 times, but wait at 9:55 she does it again!, Ok at what point is enough enough, ? So I'm making my way to the front one one employee comes down the aisle behind me and yells, we're closing you to get up to the register, I then look at my watch and it's 9:57 so I don't stop anywhere and head straight to the register, so I get up to the register where these ladies have been so anxiously ready to close your store, and I said which register, and this lady behind the register looks at me and says, we're closed, tomorrow I'm not ringing you up! She said I warned you four times we, were closing! I then looked at my watch and it's only 9:59 pm so still not officially closed! So why is her register shut down? Knowing there is still someone needing checked out! Completely Unexceptable! The fact that she refused to check me out, and told me to my face she warned me! I don't know who is teaching/and training her, I know at 10pm you don't allow anyone else in the store, but is it your policy to shoppers who are already in the store shopping to run them off? I have worked in customer service for 30 years and I've seen a lot of stuff, but this was just Rediculous! So after talking to a few of my friends, they actually had said they have been run off as well, this isn't good! I hope some one gets a handle of this before someone gets a handle on her,
Thanks for your time,
Camille purtlebaugh
[protected]
[protected]@gmail.com
Oh yeah this was on Wednesday June 17 2019 in Bloomington Indiana 200 gates drive
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Extremely poor customer services Service Affordable finds with a few hiccups Store closing early Given wrong productGiving a Voice to Consumers
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Yeah that’s about what I would have expected from you, too bad no one will call me, pretty bad I have to text, guess you trained the cashier, and after reading it just now, you act like it was all [censored]ed up in spelling, three errors, are kidding ? Again unbelievable, how proud you must be