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CB Retail Stores Dollar Tree 2046 NW Topeka Blvd, Topeka, KS, 66608, US
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Dollar Tree
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Dollar Tree company logo

Dollar Tree

2046 NW Topeka Blvd, Topeka, KS, 66608, US
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1 complaint
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 9:00 pm
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2:45 pm EST
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Dollar Tree - cashier / policy / restroom

1. Cashier was incredibly rude. When I first entered the store I could hear her loudly complaining to another customer that as far as she was concerned "the customers are going to get just what they ask for and I don't care". Another customer in the same aisle said - there is a girl who needs to find a new job. When I went to check out I was unfortunately in her line. This cashier "Breeze" was trying to open the register but was having a lot of trouble which delayed her opening the register even longer. Breeze in a very rude tone was telling her first customer that she is "sick and tired of saying howdy and not getting a word back". The guy was trying to appologize but she just kept going. The guy looked at me an rolled his eyes and shook his head when he left. When I got to the check out, she walked off to another register where a woman with long strawberry blondish hair was holding a child, collected the child and carried him over. I made sure I acknowleged her "howdy". As she began to check out my items the child she was holding (a toddler) was fidgeting... she would hand the child each item after she rang it up and say 'put it in the bag'. I told her to just push the items down and I would bag them. (I do this often at Dillons when the cashiers are busy) but that was a mistake! Breeze started her rant on how she feels sorry for people with no patiences and how life with patience must be tough. She mentioned that "you'd think people would get patience as they get older" - (Im 62). Just before checking out was completed the girl who originally had the child came over and got him and said "I will take him until you are done with her" which I took personally as there were several people in line after me and she had emphasized the word "her". When Breeze was done checking me out she stuck the receipt out and loudly announced 'Goodbye". I am pleased to say the following day I went to the Dollar Tree on 2600 SE California and the employees were very friendly, polite, and unconfrontational.
2. I believe there is a management problem at this store as this girl is allowed to openly treat customers this way and I question the policy of allowing cashiers to hold children while on duty. A woman I believed may have been the manager (heavy set girl with dark hair and glasses) opened the office door briefly and saw Breeze checking out holding a child so it is obviously condoned.
3.in all the times I have been at this store I have never had to use the restroom and had no idea where it was... I got directions, the first door had signs posted on it (all in poor condition) out of order. The next door was partially open so I opened - the restroom was in poor condition and was filthy beyond belief. It was so bad I wish I would have taken a picture. I could not get within feet of the stool so I backed out. My husband entered the store said he needed to go (we had just left from having lunch at Ihop) before we headed back to Ozawkie. I told him the restroom was not fit to use and that we would stop at a gas station... he advised an employee. A public restroom in most places is scheduled to be checked hourly.
The following day I had occasion to shop at Dollar Tree so I went to the store on 2600 SE California. The store is not as large or as well stocked but the employees are polite and friendly and in no way could be described as confrontational. Please note that"Breeze" left negative impressions on three customers while I was there and I am probably the only who will complain; with one out of three persons making a complaint, how many of your customers did she manage to drive away or insult in the course of one day.
I don't know if this will help but my authorization/trace number for Breeze's transaction is 642328/033324 and cudos to the girl at California Ave store - her number was 038842/019248.
Thank you,
Sharon Blankenship

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