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CB Fast Food Chains Captain D's 900 Winchester Plz, Winchester, KY, 40391, US
Captain D's company logo
Captain D's
reviews & complaints
Captain D's company logo

Captain D's

900 Winchester Plz, Winchester, KY, 40391, US
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1 complaint
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Website
www.captainds.com
linktr.ee
Phone number
+1 (859) 745-1616
Category
Fast Food Chains
Working hours
Mon
10:45 am - 11:00 pm
Tue
10:45 am - 11:00 pm
Wed
10:45 am - 11:00 pm
Thu
10:45 am - 11:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:45 am - 11:00 pm

Captain D's reviews and complaints 1

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4:34 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Captain D's has left an official reply on this complaint.

Captain D's - service

I visit the drive thru at this location at least once a week. It doesn't matter if the store is busy or not, it never fails...I have a 20-30 minute wait to get my food. The servers are not clean and their hair is hanging over the food. I have complained many times that they need extra help and the servers agree with me. I am not sure how to cure this problem but it is an ongoing one. I am not the only one complaining about drive thru service/customer service.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Captain D's representative's response
Sep 13, 2019 9:21 am EDT
Captain D's customer support contacts
Phone numbers

+1 (615) 391-5461

Address

624 Grassmere Park Drive, Suite 30, Nashville, GA, 37211, US

Website

www.captainds.com

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Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com and someone from our management team will reach out to you?
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