Dollar Tree reviews and complaints 2
View all 2971 complaintsDollar Tree - Customer service - manager
I was threatened in a store in Methuen MA. Monday February 20, 2023. The manager did nothing to stop the group. I left the store in fear and called the store when I got home to speak with the manager. He said the crowd was wrong and I was right when I spoke to him but then hung up on me when I asked why he didn't handle the situation. I've been trying to reach corporate and the Board of Directors. Emails, calls, etc. No one is responding. I called the police after the manager hung up on me. Officer Fitzgerald went to the store and spoke to the manager, suggested he call me to apologize (he hasn't) and suggested I follow up with corporate. It wasn't until I heard back from the policeman that I learned the manager was at the register next to me, 2 feet away and did nothing.
Desired outcome: The manager receives training and handles situation differently in the future. People who work the registers speak English so english speaking people can understand them.
Dollar Tree - dirty store
This store is a disgrace; items strewn all over the aisles that you have to step over things to walk; dust and dirt on the floor; looks like it has not been cleaned or swept in years; shelves are always empty and in disaray; always one register open with a long line; the place is a mess and is dirty; I no longer shop there and go to the store in salem new hampshire which is like a palace shame on the manager and employees for making the store what it is; o yeah forgot about the mouse that ran across the aisle; store should be shut down; disgusting
I know. I went to the Dollar Tree in Madison, Indiana and it was shocking how dirty the store was. They use to always keep it clean. It looks as if they havnt cleaned the floors in a long while. Its pretty gross in there. They had no carts so I went to get a basket but they literally had dirt on them. I refused to touch the baskets and refused to shop at a store that feels gross just walking through it. Went to a different Dollar Tree thankfully they believed in actually taking care of thier store. And just for the record I have never worked at Dollar Tree if I did work there it would never have became so disgusting. There is no excuse for dirty carpets and actual dirt on shopping baskets just lazy employee's or bad managment.
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Service Extremely poor customer services Service Affordable finds with a few hiccups Store closing earlyGiving a Voice to Consumers
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