BJ's Wholesale Club

We are really frustrated and disappointed today. We've never experienced what my wife had to go through today with one of your employees. Around 12:10 today my wife was using the gas station located in quincy, massachusetts. There was a few more car than usual and one of your attendants identified with the name kesha, was apparently coordinating the flow of traffic to the pump stations. She was very aggressive and belligerent. Her demeanor was completely rude yelling to the customers while giving instructions to move forward, at the time my wife reached the front of the lane, your employee was completely out of control, she came to my wife's window intimidating and harassing her demanding to keep moving with no sense whatsoever of customer service. My wife tried to deescalate stating to her to "calm down" to which your employee reacted with more cussing and profanity. My wife was at that point in complete shock, unable to even respond to that type of behavior. I've reached your store manager his name is pablo, he was notified immediately of the incident, your employee literally was looking for confrontation, she came to our car window to the point of almost attacking my wife. I demand in mediate action on this matter and a review of your video of today between 12:00 and 12:30.