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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 249 North Main Street, Randolph, MA, 02368, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

249 North Main Street, Randolph, MA, 02368, US
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1 complaint
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Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (781) 961-9550
Category
Vehicle Rental and Leasing
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
9:00 am - 12:00 pm
Sun
Closed

Enterprise Rent-A-Car reviews and complaints 1

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7:42 pm EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - deceptive practice

It's very deceptive. They charge you "roadside assistance protection" even though you didn't ask for it. So, the total price comes out to be more than what they initially promised. I'm in MA, but I'd think they deceive the same way in other states.

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Update by CnsmrRule
Jan 11, 2012 8:29 pm EST

I am well aware of the taxes. I live in Massachusetts! It is deceptive because they charge you extra amount for Roadside Assistance Protection that you did not ask.

Update by CnsmrRule
Jan 11, 2012 8:19 pm EST

I'm well aware of the taxes. I live in Massachusetts! They charge you extra for "roadside assistance protection" that you didn't ask.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Enterprise Rent-A-Car representative's response
Jan 11, 2012 9:45 pm EST
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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View all Enterprise Rent-A-Car contacts
Thank you for bringing this to our attention. We'd like to address this issue. Please email care@enterprise.com with your contact info, the renting location, your rental agreement number and any further details.

When emailing please list reference # 120111-003206 in the subject line.

Amanda
Enterprise Rent-A-Car
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