Enterprise Rent-A-Car

Never had a problem with Enterprise before today. As my husband was following me to get gas, he noticed I didn't have any brake lights. I have had intermittent rear camera, traction control lights come on as well as intermittent tire pressure sensor come on in the past month. The rear camera has not worked for over a week until today and the traction control lights come on and stay on a few days. Since I didn't have brake lights hubby gave me his credit card and wanted me to make a car rental reservation/arrange for a pick up so my car could go into shop. I recall using Enterprise located at
6575 Annapolis Rd
Landover Hills, MD 20784 because that is the location previously used by my auto insurance and they would already have my drivers info on file. I called the location to confirm that someone would be picking me up only to be told that I needed to contact the Hyattsville location. I was told that my reservation would be transferred to Hyattsville, location (5810 Baltimore Avenue
Hyattsville, MD 20781) and that pickup would be between 4:30 - 5:00 pm) I went outside to address my car and waited until after 5 pm to call the Hyattsville location. I spoke with Sara (she claimed to be the manager of the Hyattsville location) and she stated they were not going to be able to pick me up as they were running late and that if I could Uber or taxi over they would take $6.00 off my rental fee)). Although I live about midway between the Hyattsville and Landover location I knew I had no cash for Uber/Taxi (stated this to Sara), asked when she was going to call me to suggest these alternatives and was told she was going to call me at 5:20 pm. This was not acceptable and I have will not use Enterprise or even suggest them to friends/family who might need a replacement car.