PulteGroup reviews and complaints 2
View all 133 complaintsPulteGroup - house
There have been various issues with my Pulte money-pit. When I first bought my house 5 years ago, during the walk through I had to fight for them to fix siding which was cracked and warped. As other people have stated, my windows have condensation buildup, especially in the bathroom. As others again, the whole house is drafty where we require blankets to just to sit around. Even with additional caulking and weatherstripping the heat just goes from my house. Then when the window breaks there is no one to fix the problem, no number to call, no one calls back from the construction number they provided. I have a bad garage door where water settles in my garage if it rains or I turn my sprinklers on, again they could not fix the garage door thought it was a problem I stated on the walk through. Last winter, I had SNOW in my attic. A section of outside wall had a huge hole and icing formed leaving water spots throughout my ceiling.
As stated by others, I will NEVER buy another Pulte home and will tell others NEVER to buy Pulte since the quality is not up to standard. If I knew about all of the problems Pulte had before I bought this house, I would have definitely ran away. This is a poor company no matter what anyone says, I am ashamed to live here and even more ashamed I have to raise a child in this house.
The complaint has been investigated and resolved to the customer’s satisfaction.
PulteGroup - poor quality of the product
We have had a lot of negative experiences with Pulte's home construction. It seems they have undersized the ducts on our home and not provided appropriate dampers to adjust the airflow appropriately (it would cost about $8000 to repair that, but we have chosen not to do that). The air conditioner failed after only 6 years to the tune of about $6300. The main sink faucet valve broke as well. Overall we have been pleased with the home but the appliances (A/C) and fixtures (sink faucets) seem to be poor quality.
The complaint has been investigated and resolved to the customer’s satisfaction.
I as well have had the incorrect duct work installed in my Pulte home in Cornelius NC. While it was under warranty I had alot of work done to it to attempt to have this corrected. It works somewhat better but is still not great.
Now I have another problem, the shingles are falling off the roof. I hired a roofing contractor and they went up to look at the shingles and said that the shingles have one nail in them only. They are essentially not nailed down. I have called today to the local customer "care" center and they recited the warranty that it is only warranted for one year for workmanship.
I am going to take this as far as I can even if I sue in small claims court. I wanted you to know that I am extremely dissatisfied and very unhappy with this builder. I would not recommend them to anyone.
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I wrote it
I suggest you look elsewhere. We have had 10 serious problems with our home. We feel they were mainly do to poor workmanship and getting these things fixed either in warranty or out has been a headache. The club house is way too small to hold an event for the families here now. Constant problem with one of the gates not working. HOA meetings are controlled by the President who is a lawyer for Pulte and works as well for the Management Company. The one positive thing are the people living here are truly friendly.