Lowe's reviews and complaints 1
View all 2205 complaintsLowe's - Lack of warranty service on a new frigidaire refrigerator
On the 19th of October I purchased a new Frigidaire Refrigerator from Lowes In Moberly Mo. Atfer delivery I noticed a water lead from a fitting on the back of the unit. I tried for 6 days to contact Frigidaire and was told the "system" was down and call back later. I finally after 10 days or so of calling spoke with a person who said they had no service people in my area and they would be in touch in 3 to 5 business days. That was 10 days ago and I have still heard nothing. I have spoken with them a number of times only to be told the issue was being passed up the line to others. This is a terrible way to treat a new customer. A 2000 dollar investment is now leaking on my floor and I am not a happy customer. I am still waiting to hear from them.
Desired outcome: Send a repair man and fix the leak.
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Hi Gary.
Whereas the leak is from an area where an external water line is connecting to the fridge, you may contact any plumber to service the issue -- the sooner, the better.
Please let us know if there are further problems.