Captain D's reviews and complaints 1
View all 609 complaintsCaptain D's - carry out order of 12 piece butterfly shrimp
I went to drive up window ordered my 12 piece butterfly shrimp with 2 sides being corn and slaw... Get to window to pay and order was wrong... So fixed it and proceeded home... Get comfortable to eat and open box and my shrimp was hard, cold and discolored (green)... Take it back and manager on duty tells me she can't give me my money back it has to be sent off to corporate... So she explains "shrimp not old nor the grease is old but shrimp was half frozen when cooked"... I eat shrimp to much to believe this then she keeps my receipt and still doesn't give me my money... States i'll get a check in 2/3 weeks... Very unexceptionable... You just lost a customer and I will tell everyone about this incident... Unhappy customer...
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