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CB Retail Stores Dollar Tree 2507 Springs Rd NE, Hickory, NC, 28601, US
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Dollar Tree
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Dollar Tree company logo

Dollar Tree

2507 Springs Rd NE, Hickory, NC, 28601, US
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1 complaint
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Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
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S
10:40 pm EDT

Dollar Tree - store manager

I shop at this Dollar Tree at 2507 Springs Road in Hickory, NC a lot. I've witnessed this female manager on more then one occasion being rude to customers and her employees. I've witnessed her speak disrespectful to her staff. If you would offer me to work under her for $50.00 an hour, I would say NO WAY, IT'S NOT WORTH IT. She raises her voice, she has an office thats NOT private, so you can hear everything she says and she does NOT speak softly. I went to this Dollar Tree on Thursday Oct. 17, 2019. When I walked into the store, the first thing I saw and her was this female manager was helping a lady with Balloons. The customer was telling her the item number of the balloons she wanted, . Well they were out of a couple of the ones she wanted, and whether she misunderstood or not, the customer said again that she just wanted that balloon and the manager got snippy and wit a rude tone said "I told you we dont have that one and you keep asking for the same one". The customer replied "I'm sorry, don't hear well. It was her her tone and body language, that showed her disrespect. Then I went shopping around the store and then I was ready to check out. I got in line and the customer in front of me paid with a 100 dollar bill and the cashier, did not have enough t give her the correct change back, so she had to call a (code 9, I believe) so the manager came and took the 100.00 and went back into her office to change it out. Well, while the cashier was waiting for the money, her line started to get long, so the cashier called a (code 10) for another cashier to open, and all of a sudden, you hear the manger say from INSIDE her NOT private office (Why is she calling that, and saying it wasn't necessary and it was ridiculous) and she was mad that she called the code. I looked at the cashier and said "does she always act and talk like this to her employees and customers?" Like I said, this is not the first time I've seen her be rude and its NOT RIGHT OR FAIR TO THE EMPLOYEES THAT HAVE TO WORK UNDER HER. There is another Dollar Tree in Hickory NC, so I'm going to that one now, because I refuse to give her my business. You need to evaluate that store and her management skills. If I do happen to go in there again some day and she is acting ride, I will cal her out. Thank you for your time.

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