Walmart reviews and complaints 1
View all 2756 complaintsWalmart - harrassment
I'm going to start off
by saying I have never stole anything in my life. I have never done anything
wrong to be treated the way I have been treated. In the last month every time I
walk in Wal-Mart I have a loss prevention girl follow me the whole time I shop.
As soon as I walk in the door until I get back in My car to go home. She is on
my heels while I shop. I have told her to back up and leave me alone. so on
12-22-2010 I spoke to the Assistant Manager about her and i talked to him for
almost 20 minute's. That didn't work cause the next time I come in she is right
on me. So on 1-1-2011 I spoke to the loss prevention Manager. She claimed she
never follows me and I've never told her to leave me alone and event he Manager
I spoke to on 12-22-2010 came over and He acted like I never came to him about
this. I was told by the Loss prevention Manager that if she is following me to
tell her to go away or ignore her and go tell Management. Well today 1-2-2011 I
was going to meet my sister at wal-mart and she was in there for a good 20
minutes before I got there. My sister said she hasn't seen the girl not once.I
walked in the store at 4:49 and walked to where mt sister was ad I was on the
isle with Christmas things on sale and I was there for 4 minutes and the girl
was walking down the isle with a buggy. She doesn't get anything off this isle
she doesn't look at anything on this isle she walks straight down the isle to
were I was and said move your buggy. I ignored her and went on shopping. She
said move your buggy and again I ignored her. She grabbed my buggy and pushed it
out the way, My pocketbook was in the buggy and I said Don't touch my stuff. She
said she wasn't even on duty and was on the Christmas isle looking for a
toothbrush and I can drop my attitude or she will have me banned. I just asked
her to leave me alone and I did say hell when I said that. She calls her boss
from her personal cell phone to come get me. I walk away and she goes and clocks
in and bring her manager, and 2 other people back with her to tell me to get my
stuff and go to a little room and talk to them. I said no I'm not I said we both
were customers when she started with me and she can't do anything cause she was
in the wrong. Well her boss yells at me and is drawing attention and I had my 7
year old son with me. I threw my hands up and pushed my buggy away from me. I
was walking out and as I was walking out all these people followed me to the
door and the loss prevention manager is yelling at me that I cant leave and is
making me look like a fool, I was gone by 5:05. I was never told at anytime I
was banned or not allowed back in wal-mart. I go home and get My Husband and we
go back to wal-mart for me to get what i came for and for him to get everyones
name so We could come back in the AM and talk to the main manager. I walk in the
store at 6:07 and was int here for an hour shopping and getting what I needed
and My Husband already spoke to two of the guys and got their names. after I pay
for all my stuff and we are leaving the girl, the manager and a cop meet me at
the door and said i was getting arrested for trespassing. I told the cop I was
never banned and the manager said he told me he was taking me to his office
earlier to ban me but he never said that he said talk. then the girl gets smart
and says I can ban you if I want to, I have the power to do that and if you dont
like me go to another wal-mart. I told the cop they never said that and that im
not going 50 miles out of my way every time I need something because of her and
whatever problem she has with me and walked away. If they really said that they
could have had me arrested right then but didn't cause they knew they were still
in the wrong. I was harrassed and embarrassed and treated like a criminal. this
girl laughed, smiled and made unproffessional comments every chance she got and
I have seen her in town with known junkies and do believe she is 1 too. I have
sent an email like this to everyone and everything I can at wal-mart and I'm
hoping something is done about her and how I was treated cause Im not willing to
just sit back and let this slide.
no my complaint isn't ignorant. You cant go around a store harrassing people and touch their things. on the clock or off the clock. and Im sure this girl is a crackhead she has the teeth and face to prove it.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I've seen the loss prevention guys watching and following people when I worked at Walmart, but NEVER saw them get real close to the person. They normally stay behind things out of sight and just monitor suspected shoplifters. They don't approach them or confront them unless they actually see them take something. I find this story a little hard to believe. They don't dress in Walmart clothing and don't call attention to themselves, it would defeat their purpose.
I hope you can find another place to shop! These people and this organization don't deserve your business.