Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - Washer/dryer stackable
My name: Jessica Izquierdo
Phone number: [protected]
In late February/March, I purchased a washer/dryer stackable from the Lowe's Paterson, NJ store. They kept calling me without delivery dates. It is now end of May/ beginning of June and I have yet another call that the product will not be delivered if anything by end of June. The customer service was horrible and I was told various time to be calm. I am the client and should not be told to stay calm. I was also told I would get weekly calls by Keith or Kevin and only have recieved two calls this entire time. I had asked various time for them to check other stores for availability. I went out of my way today, May 28th to a Lowe's near Wharton where I live and there were two in stock! Also, when trying to cancel my order on May 28, 2021 the lady in customer service told me I would have to come down to the store to cancel after almost 5 month of this nonsense.
Desired outcome: Credit of some sort.
Latest Lowe's Reviews
Custom mini blinds 3 storage buildings I ordered 7/15/2023 Poor website landing page Windows and sliding door installation KitchenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!