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CB Retail Stores Dollar Tree 13130 Central Ave SE, Albuquerque, NM, 87123, US
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Dollar Tree
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Dollar Tree company logo

Dollar Tree

13130 Central Ave SE, Albuquerque, NM, 87123, US
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2 complaints
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Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
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1:35 pm EST
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Dollar Tree - service and condition of the store

On October 30, 2019 at 1:30 pm me and my husband walked into the store an almost walked back out but i only needed 2 things so we went on in. As soon as we walked in we were not greeted, the store floor looked like someone had just thrown up all over each of the aisles. It was gross to say the least! I usually go to the dollar tree on wyoming but this one was on our way home that day. I have never seen anything so bad in all my life. The store was in shambles and you couldn't find anything. The manager was just walking around looking up in the air and all the employees had an I don't care attitude. When we finally found what we were looking for we went to the cashier and she looked as bad as the store, it looked like she had just got out of bed. We were over charged on 2 items and she didn't want to look it up. We got frustrated and just left. This is by far the most untidy and rude store in all of Albuquerque and I go to them every week and buy the items i need but i will NEVER go into this store again and i will make sure i let everyone i know about it.
Shari Lutz
shari.[protected]@aol.com

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M
3:01 pm EDT

Dollar Tree - harassed by manager melinda

I walked in the store at 8:30 pm for some last minute school supplies. I was greeted with "You only have 15 minutes". Okay, so I began to shop and they announce on the intercom at least 4 times that they are closing soon and to proceed to check out. As I am checking out with the cashier Jessica, the manager (Melinda) walks up to my basket with my purse inside and begins to touch my personal belongings saying, "I need to whats in your bag". I was shocked and violated and I grabbed my purse from her and said " Excuse me, what is your reason to treat me this way?" She said, "I need to see if you're stealing!" when I tried to defend myself, she got loud and confrontational and said that I need to leave and I'm not welcome back! I cannot believe I was treated this way as a paying customer buying supplies and for my children to be witness to this terrible treatment. The whole store was upset and felt this was wrong. I have never felt so humiliated, I actually cried leaving the store. Melinda is very aggressive and unpredictable. I do not understand how she could possibly be in management. I don't think I could ever step foot into another Dollar Tree. I would much rather spend the extra money at a place that treats customers kindly and professionally.

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Update by MoonDove1
Aug 12, 2019 3:07 pm EDT

This incident occurred on Friday August 9th 2019

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