Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Giant Eagle 14100 Detroit Ave, Lakewood, OH, 44107, US
Giant Eagle company logo
Giant Eagle
reviews & complaints
Giant Eagle company logo

Giant Eagle

14100 Detroit Ave, Lakewood, OH, 44107, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
M
1:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Giant Eagle - Medallia survey for free fuel perks

Today I shopped at my local Giant Eagle #5831 & saw that my receipt had a Medallia Survey to earn free Fuel Perks. Was able to easily access the site but as I start to enter the code on my receipt I notice that the store printer has a defect and I can't read all the numbers in the code. There are spaces, but I can't tell if those are missing numbers. Did the best I could, but I had errors and wasn't able to access the survey. Very disappointing since I need the Fuel Perks. Why offer a program that isn't able to be used by all ?

Info on my receipt follows: 8/22/23 11:29am

[protected]

Enter code: Looks like -

[protected] [protected]

Desired outcome: I would like to be rewarded the Fuel Perks for attempting the survey and having this agrivation. I feel it is important to let a company know if they have a problem that needs to be addressed.

Read full review of Giant Eagle
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.