Giant Eagle review: Pharmacy

On 10/29/24, I filled a prescription that was not completely filled. I have been filling this very prescription for the last 6 months where I received a portion of the prescription for 20 days and then going back to the pharmacy to obtain the last 10 days. When I filled the prescription, as usual, I got the partial fill. When I called back 20 days later, I was told that I would need to have a new script. I told the pharmacist that this was the way it had been filled for the past 6 months but because she was a "float", she said she could not do this. I then asked why I was not told on the day I picked it up, why I was not offered the rest, even if I had to pay for it out of pocket. The pharmacist did not answer this question but kept stating that there was a limit on how much the insurance would cover. The pharmacy did not abide by the amount of medication that was ordered by the physician that wrote the script. I expected that the pharmacist should have called me and told me about the issue and offered to fill it even if it was out of pocket. I have filed a complaint with the Ohio Board of Pharmacy as well.