Giant Eagle reviews and complaints 1
View all 255 complaintsGiant Eagle - Distilled water, cherries
I went to the Rocky River store to purchase a gallon of distilled water and cherries. I couldn't find the distilled water and was sent back to the bottled water isle 4 times. The 4th time a clerk came with me and showed me where it was supposed to be. It was filled with cases of bottled water. If that spot was empty and the shelve marked for the distilled water I would have been less confused. I then tried to purchase a bag of cherries with my Aetna Nations Benefits card but the transaction was turned down. I went to the Fairview Park Giant eagle and had no problem purchasing these items.
Desired outcome: Inform the Rocky store to mark the shelves for the items and leave it empty. Tell whoever downloads OTÇ items that they need to improve.
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