BJ's Wholesale Club reviews and complaints 1
View all 461 complaintsBJ's Wholesale Club - Return shipping
I was told to return defective product, I was not offered a return label but told to return the product and if found to be defective I would not be charged return fees. The product was obviously defective and I have not been refunded return shipping fees despite several emails and after emailing requested return shipping receipt... As per your return policy return shipping will not be charged if item is found to be defective. This item was acknowledged to be defective, I have been ignored after several emails.
Desired outcome: Payment of return shipping fees
Latest BJ's Wholesale Club Reviews
They get zero stars. Customer Service Manager and her Agent, 7905 Lyles Ln NW, Concord, NC 28027 Failing to live up to 3-point promise Ashley Merritt Club Manager #309 Lack of productsGiving a Voice to Consumers
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