Carrabba's Italian Grill

I called Carrabbas (01•24•19) to let the manager, John Carrico, know that I plan to come in but there's a possibility that I may not make it due to car trouble. I told him what was going on and he said to get my shift covered, Uber or to get a friend to take me to work. I said, "Ok but if I'm not able to get anyone and if time doesn't permit with getting my car issue taken care of, I won't be able to make it." He said, "No, I'm telling you that it's unacceptable." I explained that I understand but my initial statement still remains.

I called back about an hour and a half later (around 2:30pm), letting him know that I wouldn't make it for sure because I was told I had to be with my car when the tow truck arrives and that they hadn't begun the process so time wouldn't permit. I told him that everyone that was asked to cover my shift was not available. It was explained to him that I was at work in Southaven, MS so it'll be a stretch to try making it to work in Collierville by 5pm.

John Carrico accused me of lying. He said that he knew I would call back an hour later saying I wasn't going to make it. He said, "You knew you weren't gonna come when you called the first time." I said thank you since you think I'm lying, prompting to end the call. He said because you are lying. He went on to say, "Get here, get someone to cover your shift or you no longer work here." I said, "thank you and have a good day." FYI, I've never called in before. I recorded our second call as evidence, considering how the first call ended.

Since John Carrico has been getting away with his rude, inconvenient and inconsiderate behavior, employees complain about him but continues to accept his behiavior because they do not want to get fired. I would like for the company to get feedback from their employees about how John Carrico operates. If most reviews are not good, it would be great for him to be demoted or terminated. I am 1000 percent sure the reviews/feedback will be horrifying and not live up to Carrabba's values and morals.