Cost Cutters reviews and complaints 1
View all 97 complaintsCost Cutters - Hours on website and actual hours are incorrect
On Sunday 2/28/2021 I went to the cost cutters in walmart at 2200 Brookmeade Dr, Columbia TN 38401. The website states that they were open from 12pm till 5pm, so I arrived at 12:30 pm and oddly they were closed. I was upset because I have no car and I have to pay a taxi $18.00 to take me and bring me home, so it was a waste of money that I had to borrow since I don't have income. So I go back on tuesday 3/2/2021 they were open til 6pm, I arrived at 5:25 and they said they were doing there last one for the day which I don't understand why they refused to cut my hair because all I wanted done was my bangs and my dead ends but they still would not do it, that is very rude because I still had 35 minutes, so yet again I was out another $18.00. This might not matter to you all but it matters to me and it is very rude and unprofessional to do someone like that. Also I have my receipts from the taxi service. So you all don't have to worry about my business any longer because I will be going somewhere else from now on, somewhere that wants my business. I hope you all don't treat anyone else like this.
Desired outcome: My taxi fare back and a free haircut because it is not my fault you don't have your hours online correct.
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