Captain D's reviews and complaints 1
View all 609 complaintsCaptain D's - Posted ad on widow adjacent to the entry to your establishment
9/24/2023
This evening at approximately 7:30 EST I took a friend to the Cookeville, TN. Captain D's for supper. On the window adjacent to the main entrance was a posted advertisement the offer Fish and Fries with a side for$5.99.
Once at the counter I ordered this special however the cashier stated that the Fries are considered a side dish. That is not what, in my understanding, was the meaning and I called the young man on confusing advertising and in the interest of Captain D's there should be a correction with clarification. If what he claimed to be a fact the poster should read Fish with one side. In addition, the fries and okra were cold. I generally enjoy visiting your restaurant however tonight was an unsatisfactory experience.
The cashier, once I inquired about the confusion, stated it seemed clear to him. I have been a senior top executive most of my career as a licensed architect with a command of the English language.
Desired outcome: I recommend the post viewed next to the entry be clear with no room for misinformation. I did not have my smart phone or I would have taken a photo.
Latest Captain D's Reviews
Spicy fish sandwich & service Food Product and service nothing to write home about Food and customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!