Menu
For Business Write a review File a complaint
CB Retail Stores Dollar General 902 N Military Ave, Lawrenceburg, TN, 38464, US
Dollar General company logo
Dollar General
reviews & complaints
Dollar General company logo

Dollar General

902 N Military Ave, Lawrenceburg, TN, 38464, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
S
2:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar General - customer service and lack of community respect

It saddens me to see the store I once worked in many years ago in such horrific shape. It's truly disgusting. I only worked there a few months before being called out to lead a team to purge stock rooms and stores of old merchandise (alpha team). Then was given my own store to manage. I did do for 3 years and won awards for top sales, reduced shrink, and most recovered. Back then it was hard, and I still see the struggle today with cut payroll hours and less people in store to assist, clean, stock, etc. We had hourly recovery, accident prevention, customer service in the forefront of our minds ( and yes sales being top priority). I was proud of my store, and my customers noticed. It made them proud to shop there. I can tell you I have stopped shopping both of the DG's near me. The lack of respect the manager has, while always on her cell phone, the sheer nastiness of the store is intolerable and it angers me that this company doesn't show more respect for the community it is supposed to serve. Our community deserves better! The address I listed above will be the one I attach photos for below but the one in middle of town is almost as bad. Please take notice and please clean up your stores. We deserve better! Your goal (even back when I was an employee) was to have a store every 10 mins or so. You are reaching your goal, but at what cost to the consumer and community in which you build? What kind of customer are you trying to attract? What will your success look like it your brand only becomes known as filth?

Read full review of Dollar General
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.