Dollar General reviews and complaints 1
View all 3847 complaintsDollar General - Customer service unethical behaviour by store associate
On may 16, 2020 at 8;36 am transaction# 890740319218039914510926910419913013321681 my item was # [protected]-105 >35lb dog chow I was a customer in dollar general in which I shop if not everyday but every other day, when an associate name doug spoke with the cashier and said I am so sick of people coming in here asking for something hell if they don't see it we don't have it. Then I in turn said no that not good customer service, you don't say that because you may know where the item is located and the customer can't find it, doug in turn said that's why they need to look for it, so I said I don't know who trained you but they trained you wrong and that I have been in customer service all my life and would never say that around your customers, doug said there is nothing wrong with them looking for it themselves, so I ask him is it that you guys have gotten complacent with the way you feel is right or do you just don't know, until this associate is trained the way he should address customers I think I will shop somewhere else, and if nothing is ever done you will lose more customer like myself. Sincerely
Marian triplett @[protected]
Latest Dollar General Reviews
The worst experience ever by being discriminated, slandered and basically treated like a nobody... Condition of store Cashier insisted the sale price was what was marked on the product Manager Store managerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!