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CB Retail Stores Dollar General 2907 Highway US-31W, White House, TN, 37188, US
Dollar General company logo
Dollar General
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Dollar General company logo

Dollar General

2907 Highway US-31W, White House, TN, 37188, US
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2 complaints
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Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
ComplaintsBoard
M
6:13 pm EST

Dollar General - Customer Service/Self checkout

I went in with a broken foot to exchange my empty propane tank. Upon checking out I was told that empty propane tanks are not allowed in the store. Thats fine I didnt know, I then asked if i could purchase the propane exchange while i was in the self checkout lane. The Lady then said no i would have to go to the regular isle. No problem. The problem arose when the rude lady on duty refused to ring up the bottle of wine i brought to self checkout. Now i know she was lying because i have purchased alcohol there before. She was plenty old enough at least mid 50s maybe 45. I put the wine back and ill never go there again!

Desired outcome: Reprimand the manager, which i believe she was. or put sign up that says no propane tanks in store or self checkout, also no alcohol in self checkout. To avoid any further abhorrent customer service

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7:32 pm EDT

Dollar General - No face mask enforcement

I visited the Dollar General Market in White House, TN 37188 on 7/25/2020 and saw the sign on the entrance doors that clearly states Mask REQUIRED. However, I saw many customers who were not wearing a face mask. Will you please advise as to how DG plans on enforcing the use of requires face masks? Until they do, I won't be shopping at Dollar General. Thank you.

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