Jack In The Box reviews and complaints 1
View all 896 complaintsJack In The Box - Condiments
For some reason my Jack in the box wants to charge me for sauces that have already been ordered online. They will literally argue you down over ranch while you're paying $30 for your food. I'm really tired of it and at this point if you're not able to give me the condiments that I already on my receipt then I have to have a refund and I have had to do this several times. I refuse to eat stuffed jalapenos without ranch. Why can I not have what I ordered? If it's on my receipt from an online order why do you want me to pay for it and I've already selected it online? Why do I have to argue in the drive through over condiments for my meal?
Desired outcome: Make them stop doing this. If the condiments have been ordered online and are included on the receipt they have to stop demanding additional payment for condiments that are already included on my online receipt.
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