Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - Refused service during store hours
On the night of April 22, 2021 @ 9:54, I'm excited to pull into Dollar Tree parking lot on S. Mason Rd in Katy, TX. because I'm just in time to get the one item I needed. Unfortunately once I reached the doors of the store, they did not open and the two young men inside ignored my knock and my eye contact. The younger of the two was standing at the register and moved to the balloon location where the second gentlemen was standing. I walked further down the sidewalk to get closer to where the gentlemen were standing and make motions/verbal cues that it was not ten o'clock yet. There was at least five minutes left for me to go the exact location of pop rocks candy and check out. I needed that specific candy for my students the next day. They enjoy them as rewards for working hard throughout the day and I only had three packages left from my last purchase at this store.
The two employees that night, simply kept talking and didn't make one move to check the time, respond to me, or allow the shopper to purchase their need during business hours. It was truly frustrating to be treated so insignificantly when my purpose was to help others.
Desired outcome: an apology
Latest Dollar Tree Reviews
Extremely poor customer services Service Affordable finds with a few hiccups Store closing early Given wrong productGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Are you absolutely sure you were there before 10pm, 6 minutes isn't alot of wiggle room if you were off.