Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - Whirlpool washer
I bought a whirpool washer from Lowes Midland Texas. I returned it back to the shop within 10 days on 11/15/2023 because it was not working.
I was told they would not take it back because it was more than 48 hours after the purchase. There was no sign or any information about the return policies where this item was displayed. There is no way a customer can know the policy without displaying it where the items were purchased. The receipt has no information about the return policy
The store manager who attended to me lacked compassion and was very rude. I left the appliance at the customer service.
Lowe is holding onto the applicance and my money
I want to appeal to Lowes management to either replace my appliance or return back my hard-earned money.
Thanks.
Ayodele
[protected]
Desired outcome: Replace my appliance or return back my hard-earned money.
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