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CB Retail Stores Dollar Tree 11901 Shadow Creek Pkwy Ste 121, Pearland, TX, 77584, US
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Dollar Tree
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Dollar Tree

11901 Shadow Creek Pkwy Ste 121, Pearland, TX, 77584, US
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8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
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8:00 am - 10:00 pm
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1:29 pm EDT
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Dollar Tree - horrible - customer service by ezra

Ezra (not sure how to spell his name) gave horrible customer service on last night (10/17/19 @740p). Please check the video tapes. Ezra was checking out another customer when I got in line, and waited a few minutes. After finishing up with the previous customer, ezra looked at me... Took out his closed sign and placed it on the checkout... And said "im closed maam!" ezra, didnt give me any welcome greeting, like hello or anything. He just slammed that closed sign on the counter... After I had already waited in line patiently. Thank god that erza's coworker or mgr (maria) was standing right there, because she immediately told him that he have to take me. Please make sure that ezra is properly trained, before putting him in front of the customers. Note: I am a trained observer on customer service, since I am over all of corporate memorial hermann healthcare customer service. Ezra must do better!

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Update by Stephanie Angelle
Oct 17, 2019 1:35 pm EDT

The actual date of this incident was yesterday (10/16/19).

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