Walgreens reviews and complaints 1
View all 1823 complaintsWalgreens - Pharmacy Tech Rosalind
Ordered 2 RXs by phone 11/12/2023. (Gabapentin 300mg 90 day supply and Nadalol 80 mg 90 day supply) Both RXs had 3 refills remaining. Called the store (#07293 12 N Abe San Angelo, TX) on 11/15/2023 and was told they had no record of my order. Tech told me they would fill the RXs. Went into store 11/18/2023 and picked up RXs. When I got home the RX for Nadalol only had 7 tablets in the bottle and it had a totally different RX number. I phoned the pharmacy and talked to Rosalind. She told me they only gave 7 tablets because that was all they had and they were waiting on a shipment to come in. She also told me that RX numbers change all the time. I told her mine only change annually when I get new RXs from my doctor and I told her she was not listening to what I was saying about my regular RX still had 3 refills on it. She was kind of rude and said she would get a staff member for me. I waited on the phone 5 minutes and no one answered. I called the pharmacy back and talked to a male Tech and told him what was going on. He looked up the RX said it would be ready next day for 90 tablets. Can not stand liars or stupidity. Now my insurance company says it is too soon to fill my Nadalol RX due to it was just filled for 7 tablets. This is blood pressure medicine I take every day. I am transferring all 10 RXs I have with Walgreens to another pharmacy and giving a report to the Better Business Bureau.
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