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CB Retail Stores Dollar Tree 9931 Braun Rd, San Antonio, TX, 78254, US
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Dollar Tree
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Dollar Tree company logo

Dollar Tree

9931 Braun Rd, San Antonio, TX, 78254, US
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1 complaint
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Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
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2:47 pm EST

Dollar Tree - The manager

The manager on Braun rd San Antonio to was being extra rude about the mask being on when in fact the government stated that the mask are not enforced and it is not mandatory to those that don't want to wear a mask. I stated that the mask is no longer enforced and she gave me a smirky rude answer back and handed me a mask, but what's funny is if she was so worried about spreading the COVID 19 then why did she hand me the mask bare hand without me grabbing the mask out of the plastic myself. That itself can spread COVID 19 to me. So what's even the point of enforcing the mask when you have your employees touching everything and handing off everything to customer as well a crowded dollar tree and everyone is side by side and not enforcing the 6ft apart. The manager gives really bad attitude to the to me as a paying customer, I understand there's rules enforced and I did put on the mask however she was being really rude about it and her smirky comments were rude too. You need to teach your manager and give them a lesson on customer service. I don't know how it is at home but she needs to learn to not take that to work.

Desired outcome: Needs better customer service

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