Conn's Home Plus

Ordered a refrigerator with white glove service, the unit was dropped off, damage to yard light, damage to walls, no water line or adapter and no installation of any inside refrigerator or freezer trays. After installing the trays ourselves we noticed the freezer tray was missing contacted customer service and first she says you requested a spanish line not english (huh) then she says if you did not properly inspect the unit for missing parts we cannot help you. Terrible installation experience.

I called conn's and paid off my balance before the promotional no-interest paid expired. I paid it off 2 months before it expired. I have been harassed nonstop for an outstanding balance that I do not owe. I have called customer service many times to get it resolved. Finally requested that my account be closed since the balance was paid in full so they would stop calling me. They closed my account and reported it to the credit bureau claiming the account was charged off for a bad debt. My credit score drastically declined. It was perfect... I have been fighting with them for over a month to get this corrected with no luck.