Menu
For Business Write a review File a complaint
CB Fast Food Chains Jack In The Box 25060 Interstate 45, Spring, TX, 77386, US
Jack In The Box company logo
Jack In The Box
reviews & complaints
Jack In The Box company logo

Jack In The Box

25060 Interstate 45, Spring, TX, 77386, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
A
8:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jack In The Box - im prego & allergic! jack doesnt care!

Im allergic to ketchup & tomatoes, just stepped out of the hospital, & am obviously pregnant. I asked for a deluxe burger at the Spring, tx store #107, w/out tomatoes, circled back through the drive thru when discovering them on the burger & politely explained twice to the polite drive thru girl who explained she could'nt understand us & asked us to come to the window where she happily ecxchanged my burger. I found ketchup on it & went inside. I said, "Im sorry, im not trying to be rude I am just deathly allergic..." a lady who I think was a mgr, Shante rudely grabbed the burger w/out saying a word to me or asking what was supposed to be on it, remade it and rudely slung the bag at me saying nothing. I said "thank you" politely and was almost to the door, when she started rudely exclaiming, "next time you need to remember what comes on the hamburger deluxe...!" and proceeded to tell me the toppings. Like I work at Jack in the Box! I told her, "yes but my mother told her I was allergic." When she told me "no..." I asked her "are you telling me im lying?" When she began snapping at me yelling "you need to learn to speak a little more clearly...!" I said" perhaps you should invest in a speaker box where you can understand me better." And she yelled! "You aint allowed in my store no more! dont ever come in here again!" so i asked for corporates #, her name in which she wrote the wrong # and her name unlegible.

I dont understand what compells people to be so ugly for no reason or how people like this end up being hired at all. I didnt deserve to be treated that way and am not even sure if ill ever eat at the Jack again. Im pregnant, could she have least helled her tongue for that alone, no so being emotional, I cried. Shouldnt have to deal with that, just for a burger I requested not to kill me.

Read full review of Jack In The Box
Update by ababettew
Jun 07, 2009 8:15 pm EDT

for the record I was born in Texas, speak english and speak with articulation.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.