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CB Retail Stores Walmart 145 Hill Carter Parkway, Ashland, VA, 23005, US
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Walmart
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Walmart

145 Hill Carter Parkway, Ashland, VA, 23005, US
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4:25 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart - disrespected in frint of customers

my name is sharonette thompson, i have been employed for the ashland walmart 5yrs4mts. i have worked in previous positions..deli, csm, electronic, connect ctr, worked overnite as well.i come to work daily, never late, i do my job without no one telling me what to do. i am currently working in the photo lab as a specialist. when it comes to the lab i no my job. i go above and beyond to take good care of my customers. we have a new techican that came aboard on friday, so i'm the oldest one in the lab now so i was asked to train the new associate which i have no problem with. friday when i tried to train her zsm angela kept pulling us up to the register, i explained to angela that i have to get the associate trained because she has to open the lab the next day which was saturday. she was like ok i understand but i need you guys to go on register, and besides i'm here tomorrow so i can help her open.i asked her are you sure? she said yes. so i said ok. when saturday came i got 2 calls from the associate needing my help, so i said to the associate where is angela? she said angela came over and tried to help her but she did not no what she was doing..she said angela said i have never seen these steps before.so the associate called me back, so i told her it was hard for me to tell her on the phone so i told her i was on my way so when i got there i asked fitting room to call angela to the lab so she came there and i asked her what happen to her helping the associate open the lab she laughed. then i said it;s not funny you told me yesterday you was gonna help her. i said that what i was tryiny to tell you yesterday(friday) that i needed to train her so she will know how to open. so she went to say something else i said i'm done with it. i just wanted you to know i had to get out my bed to come up here an get the lab open. her reply was i'm not done with it .. you dont have to yell at me i said i'm not yelling. everyone know i talk loud. so she went and got asst mgr shannon.keep in mind when shannon comes over there is the new tech, 5yr tech, and myself..the 5yr tech do not know how to open either because she works 5-9. so when shannon with his NASTY ATTITUDE came over to the lab his reply to me was. GET OUT OF HERE... YOU ARE NOT SCHEDULE TODAY, SO GET OUT OF HERE AND GO HOME. it's not what he said it's how he said it. the proper way to have come to me was sharon i thank you for coming in an trying to help us get the lab open, but you did not have to do that we could have figured it out. but he was just so nasty to me. i have 2 wittness that was back there when he said it. even angela was back there when he said it, but she is not gonna say he was nasty. one thing about me is i'm not going to lie on no one... i hate it when someone lies on me. i will literally loose my mind if you lie on me.i have already spoken to my co-mgr charles about this situation on saturday before i left the store. i just want to clarify with whom ever this letter gets to, no one will disrespect me me in no shape of form.. then to do it in front of customers thats a no no. my oldest daughter is older than shannon, she do not disrepect me. i have never worked in a retail place that certain mgrs are just so nasty to the employees. i see it each an everyday. that's why i cometo work and do my job and go home.. there is so much favortisim in that store it's unbelieveable.. now that explains why the associates say they don't like working for shannon, and certain mgrs. you never here associates that have nothing goood to say about this man.. if this guy only new the stuff that i know he would be very suprised. but i'm not the one to talk. but if he push me to that point than i will. then for angela to go behind my back when i leave the store and talking bout it i thinkk that's a shame because she is a zsm. i feel she needs to be coached behind that, i had several calls made to my house asking me what happened because angela was at work talking bout it.. but what angela, shannon fails to realize is that i got out my bed to come an help an associate in need. just to let you know it don't stop here with this letter. i'm going higer with it. i would like for john to come to the store and talk to me face to face.i would like to see some justice done. it was no need in me being treated like that. charles did tell me thanks for coming to help out. and that it should have been handled a little different. after being treated like a nobody i have no respesct for shannon, nor angela. THE WORD IS... YOU GOT TO GIVE RESPECT! TO GAIN RESPECT.. they treat people like crap at that store. those positions have really went to the people heads.. i would like a response within 24hrs. thanks.. if anyone would like to contact me please feel free to email me at [protected]@yahoo.com or call me by phone. [protected]

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