BJ's Wholesale Club reviews and complaints 1
View all 461 complaintsBJ's Wholesale Club - Customer service
I'm a customer at 6607 Wilson Blvd. Falls Church, VA 22044 store.
It's been very uncomfortable lately at the time to leave the store. After completing the purchase, you have to be screen just in case "you are stealing merchandise"? before you exit. Even in the middle of this pandemic, the employers put their hands on the food and products that have been paid and belong to the customer.
Last night I asked the lady at the "check out" point to please, don't touch my food and she replied "do you don't know how many people touch your food before", and I use gloves... (she probably doesn't know what cross-contamination is) That's a very bad attitude. And every time you shop at the store, you have to go through that. It's a shame. And that have3 to stop.
Desired outcome: Employees need to have More respect with the customers / service needs to be improve
Latest BJ's Wholesale Club Reviews
They get zero stars. Customer Service Manager and her Agent, 7905 Lyles Ln NW, Concord, NC 28027 Failing to live up to 3-point promise Ashley Merritt Club Manager #309 Lack of productsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!