Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - Was returning an item that I didn't order.
On July 6th 2020 at 3:15, I entered the Dollar General Store, (address above) and brought a pack of Marlboro Lights Regular, and Two (2) Lipton teas. My items were put in a bag, I paid and left. Getting close to home, I reached into the bag to get one of the teas and noticed the clerk gave me Marlboro 100's.
I went back to the store to exchange the Marlboro 100's to regular Marlboro and find out from the Assistance Manager, who waited on me, her name is Sarah Buyers, that I could not exchange the items.
I replied, you don't have to exchange them, just give me a refund since this was not my doing or fault because I would like to purchase the right one's with my refund. It didn't matter to me what she did with the Marlboro 100's that I did not order.
To no avail, she would not do either. She must take responsibility and do the honorable thing by the customer. This was completely Sarah Buyers doing. So I ended up buying the right Marlboro.
My desired resolution is a refund, that all.
Marilyn Ankh Unu El
[protected]
[protected]@gmail.com
Latest Dollar General Reviews
Condition of store Cashier insisted the sale price was what was marked on the product Manager Store manager A store you don't have to trip over anything.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!