Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - Mask mandate 6/2/2021
I entered the dollar tree on Green Bay road in Kenosha, WI on Wednesday June 2nd 2021. There was a hand written sign in permanent marker stating "we still require masks." Following the most recent state and federal guidance, I did not wear a mask. I was followed around the store by the manager, Sabrina, saying I needed to wear a mask. I said no, the latest cdc guidance states if you are vaccinated you do not need to wear a mask. She then said "well we still require them." This is against the law to go again local and state guidance. Your website states your company follows state and local guidances which is not being followed at this store. Sabrina is the manager of this location and the district manager is Ross Alms. I will not be shopping at Dollar tree any more as they do not follow CDC guidance and employees and the manager, Sabrina, are making their own rules. Very unprofessional behavior. I also had to wait over 15 when I asked for the district managers information. Sabrina stated she did not know her direct supervisor and had me wait with my 4 year old son.
Desired outcome: Call back/mask policy
Latest Dollar Tree Reviews
Extremely poor customer services Service Affordable finds with a few hiccups Store closing early Given wrong productGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
And after running into that same issue today, I am sad to say that I will no longer shop there either.
Well it is not against the law to go against state and federal guidance. The store can still require masks regardless. They can't have you arrested for not wearing a mask but they can declare anyone not wearing a mask is trespassing on their premises and have you arrested for trespassing.
True but no one should be forced to wear a chin diaper if they eased up on this.