Cost Cutters reviews and complaints 1
View all 96 complaintsCost Cutters - Choppy haircut
I brought two of my daughters in for a haircut. First I was overcharged for one of their haircuts. $19.95 for adults and $15.95 for children 10 and under. They charged me for an adult haircut for my 10 year old. The stylist wanted me to come back and they would fix it later. Not convenient for me, so I waited while they did fix the mistake. One of my daughters had a significant amount of hair taken off. She wanted to go fairly short, that wasn't the issue. The cut was extremely choppy and uneven. There was suppose to have been layers but you can barely tell. It looks as if she cut her hair herself without looking in a mirror. If this is how the stylist initially cut her hair, I didn't see her being able to fix it. Extremely upset. I want to be refunded for her haircut. We will now have to go elsewhere to try and salvage what we can since it's quite short already. She's 14. This is devastating to her.
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