USAFIS Organization
Reviews and Complaints

Dear Complainant,

We have received your complaints and queries.We have gone through your complaint and after contact with The British High Commission.The donor companies; we have understood that there is a series of LOTTERY and giving Out of CASH reward from The United Kingdom.This series of LOTTERY and sweepstakes are being conducted for the upliftment of the people in the developing and under developing countries to eradicate poverty and illiteracy. We have verified and clarified from the United Kingdom Financial institution bodies that the only legal and authorized body responsible for all forms of LOTTERY and sweepstakes being conducted in the United Kingdom is.The WPC (wpc.center.london@live.com), London. Any other means apart from WPC is not legal and been approved by the Great Britain Government.In this regards, we have forwarded your complaint to the Winning Processing Centre through Email.We request you to forward your complaint and queries to the WPC. Their contact details are given below. We assure you that they will assist you to know the fact of your complaint and to solve the issue. Do not contact anybody else there is a lot of fraud and only WPC and HMRC can pay the money to you if it is truth.

Kindly contact the WPC:-(wpc.center.london@live.com)

Regards,
Admin Team
Consumer Board.in

Dear Mr. Sternberg,

Thank you for your registration to our service.
We have located your application and your payment.
One of our representatives will contact you today to assist you.
You are always welcome to contact our customer service department at:
[protected] or www.usafis.org/helpdesk.

Best regards,

Dave Richards
USAFIS
dave@usafis-mail.com

I made the mistake of signing up with USAFIS, even though I managed to pay about half of the fee they asked they called me today and offered me some VIP program and requested an additional 500 Euros. I told them to call me back so I could do some research and I found this website with a huge amount of negative feedback towards USAFIS and people describing the exact same scenarios I have experienced. USAFIS describes itself as an agent operating on an individuals behalf in submitting the DV Lottery application, in exchange for payment they claim they will submit your application with no errors to improve your chances of being successful however when I checked my profile on USAFIS.org the information I had given them had been filled out incorrectly. Instead of Sydney, Australia they had spelt it Sidney! My street address was also incorrect! I began to suspect things weren't quite right at this point.

It wasn't until after signing up that I realized I could apply for the DV Lottery for free. I implore anybody out there considering using USAFIS to do serious research before doing so, they have an extremely aggressive sales technique and from what I've read it's near impossible to retrieve funds if you cancel. Don't fall for the VIP garbage, they said I was selected out of thousands but I've read nearly every complaint on here people have been offered the same thing. Your best bet is to call the US Embassy in your city or country and ask their advice.

I feel like a real idiot jumping in blindly with USAFIS, but if I can help others avoid it then its not all bad.

I registered for your service a week ago by paying the $10 fee. I was contacted at around 3:00PM last June 28, 2019 by Miss Shelly Jones. I was delighted to hear after giving some personal information that I was qualified to get a US visa, EB-2 visa. She was quite fast. I didn’t really have much time to process what was going on when she started asking me about the important information of my credit card. The visa costs $5, 600. In the transaction of my credit card, she was able to squeeze out $1, 500. She actually asked me how much I could pay for the fee. I think my credit card contained only that much. She pressured me to arrange to pay the rest of the $5, 600 by 1, 100 each month. I might be slow on this but who could blame me I am a citizen in a developing country wishing to get a crack at what America offers.

I WANT TO REFUND THE MONEY I PAID. It’s a big amount here in the Philippines

Receipt Order No. 4136141
VIP Department # [protected]

Usafis are just steeling your money. Nothing they do for you. They just stole me $1.790.00 and i will raise a case against them.

Dear sir usafis green card apply 2003 my Name :- Mirissage Nishantha Saman Madusinghe 1965.12.18 birthday i'm Srilanka .Address- No 14, 11 lane, palatota watta, palatota, kalutara south srilanka. gimal nishantha19644@gimal.com. i'm working in saudi Arabiya Tel-[protected] Srilanka Tel-[protected] please" i don't know my Application positive and not then need result thanks

hi my user name didnt work i want to contact you, please i need help here in tunisia i though that i found the green card as a bridge, i have an abnormal case, abnormal teeth and i should got out tunisia but no solution to do opperation, just i want you help me cause my user name didnt work, just help me please! thanks for interesting!

I submitted my application through Usafis and i don't know my confirmation numbers, kindly assist me to finf out.
Name Justin Waindu Aberakwa email www.waindu@yahoo.com.Tel-234-080-36002469.

hi, l'm Nassim from Comoros island so l need to learn opportunity and stay with Green card service it can help me to know the best.
l choose green card service because l can practice and improve English language.think you so much the management of Green card service.

I'm worried about those complaints

I need to know if this is real or not because I made some payments

positive

my attitude is positive

difinite scam!

HI ALL EVEN ME TO I HAVE RECVD AMAIL FROM USAFIS.COM .ORG I DONT BELIVED IT ITS TRU OR FALSE ASKING TO PAY 880/ USD THROUGH WESTERN MONEY UNION SAYS USAFIS HEAD OFFICE IS BASED IN LONDON/G/B

i have recived e-mail from this address it says: usafis.com.com@post.com
said theywill send my the ticket to come to US to claim my Green Card under the American Green Card Lottery Program.
.
Is this a scam or is it real?
.
Puleng.

i have recived e-mail from
this address it says: usafis.com.com@post.com
said theywill send my the ticke

i agree and also received such mail from that buddy, Thanks God i find such info. other wise i was in trouble

Thank you for bringing this post to our attention. We have launched an investigation into individuals using the USAFIS name to scam people.

Many reputable companies have also experience these types of scam attacks and we have followed their lead in issuing posting Consumer Fraud Alert on our website (http://www.usafis.org/consumer_alert.asp) as well as sending emails to our customers notifying them about the scam and giving them specific details on how to recognize a USAFIS email.

For further information, please contact our customer service department at [protected] or www.usafis.org/helpdesk.

Best regards,

Dave Richards
USAFIS
dave@usafis-mail.com

Dear USAFIS.
I am Angolan (lusophon), I pay for your service in 2008, two deposit by Card (Ms. Massalu Bismundo Canadian), I have two meeting by phone with de Usafis perssonal, and you ay I am a winner in the usafis Green Card. But, I am standing by for you !
I dont remember my track number, but, you can check yor Data base (2008, 2009 and2010.
Please teel me same fink.
I am sorry for my bad Engles.
Your sincerely
Afonso Paulo

LINDINN SOME PEOPLE HAT CALL ME AND SAY I HAVE ONE A GREEN CARD WHAT MUST I DO ABOUT IT THE SAY ITS USAFIS ORGANIZATION I DONT KNOW WHAT TO DO HELP ME

Dear aqualin
If you have not changed your visa card number, immediately call the card company and change your card No.
usafis has a malicious reputation of their business. They will call you up again sooner or later, and then try to get more money.
In some cases, usafis has taken extra money from the applicant's credit card.
Make sure you report your case to" http://www.ic3.gov/default.aspx."
This site is run by FBI, and it is the best way to accumulate the scam information of Usafis.
Usafis is subsidiary of DNSR which is Israeli company. They know very well how to avoid the legal penalty.
All we need to do is to spread the information about Usafis, and reduce the future victims.

First thing, you need to change your card number!
Best luck,

Dave Richard,
You claim that the bogus e-mails were not sent by Usafis and someone is using names falsely within a bogus e-mail . My correspondence had information about mysel that was on the application form sent to the legal usafis. It also contained my computer IP addresss. I suspect their was a breach of privacy originating from the legal usafis organzation. I'm starting to worry now because that means they may also have my visa number that I used to pay for the origianl application.. Hekp...

I originally applied to( help desk @usafis.org ) a client service based legal operation but the response came from a bogus e-mail ( usafis.com.com@post.com ) is a Scam. To make matters worse the correspondence had my IP address at the bottom of it. The follow up from (usa.gov.states@usa.com) confirming the win is a fraud. The u.s department of state does not notify winners. Under no circumstance does one send money via western union especially to an embassy in London. Te London embassy has an alert out that the notfcation is a FRAUD. Once again I repeat how did the frauds get the IP numbers of of the individuals who applied to the legal usafis.org. PLEASE RESPOND

I would like to know how the frauds got a hold of a private list of applicants that applied to a legal client service organization such a usafis.org.

i think that its right that usafis will not send all kind of junk for you. i think taht there is a lot of green card lottery companies like http://www.usagc.org

We wish to inform you that the e-mail you received was not sent by Usafis. It was sent from someone posing as the Usafis Organization using our name falsely and misleading innocent people.
Please disregard this e-mail completely – do not transfer any money to this person!
If you have any questions, please contact our customer service department at [protected] or www.usafis.org/helpdesk.

Best regards,
Dave Richards
USAFIS
dave@usafis-mail.com

I have just received a mail to pay for DV green card from USAFIS organization. Please help and find out if they are ###! I am a Ugandan. My email is saraxtamu@yahoo.com. I will be grateful if your considered my request.
Waiting for your response

Any email that states you have won the Diversity Visa Lottery is fake. The Department of State has never sent emails to notify individuals they have been selected, and The Department of State will not notify Diversity Visa 2012 (DV-2012) winners by email. Emails indicating that you have won the diversity visa are fraudulent. We encourage you to report fraudulent emails to the Internet Crime Complaint Center (http://www.ic3.gov/default.aspx)

Status information for DV-2012 will be available from May 1, 2011, on the Department of State Diversity Visa website using the confirmation information given to you at the time of your entry. If you lose your confirmation information, you will not be able to check your DV entry status by yourself, and we will not resend the confirmation page information to you.

Some companies posing as the U.S. Government have sought money in order to "complete" lottery entry forms. There is no charge to download and complete the Electronic Diversity Visa Entry Form. The ONLY valid site to register for the Diversity visa is http://www.dvlottery.state.gov/.

The 2011 and 2012 Diversity Visa entry registration periods have ended. Status information for the most recent Diversity Visa registration period will be available from May 1, 2011.The 2013 Diversity Visa entry registration period will open sometime in Fall 2011.

Diversity Visa lottery applicants for DV 2010 and DV 2011 who were selected were notified by paper mail between May and July of the next year, following DV Online entry.

For more information on the proper process for registering for the diversity visa, please visit the following link:
http://travel.state.gov/visa/immigrants/types/types_1322.html

Hi Rmdz,

I appreciate for you understanding and cooperation yesterday.
Hopefully we were able to assist you and improve our image in your eyes.

Regards,
Dana Smith
Ausfis.org
danas@ausfis-mail.com

If your a victim of these sites report it to scamwatch and the local authorities. Help others from getting scammed

USAfis ausfis these are scam sites

Hi Shallan,

As you can see, my last reply explaines the service we are providing.
However, I would very much like to know why is this your opinion.
Did you registered with us before and you had a bad exprience?
Send me an e-mail and I promise you any complaint you have will be resolved :)

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

beware these people are cheater i'm a live victim of them!

Hi okadhi,

USAFIS is the #1 application review service for the U.S. Green Card Lottery program, servicing hundreds of thousands of applications a year. By just visiting www.usafis.org, a person can learn exactly what this company does. They are quite clear about its application review services for the U.S. Green Card Lottery program and the differences between using their service as oppose to doing the program alone. USAFIS also has a 24/7 customer service center and provides information about the U.S. Green Card Lottery program in 14 different languages.

This is a great service for those who do not have a great command of the English language, the proper computer tools, or do not work well with timelines. For a small fee, USAFIS ensures a person's application qualifies for the program.

Our clients have expressed their appreciation to us and we have posted some of their testimonials on our website http://usafis.org/Testimonials.asp.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

Iam one of the many applicant of the green card lottery and i've been cheated by a spam and this letter they let me know that i was one the selected among many others and got me because i already sent the money and when i called them they said somebody tricked me and i wouldn't have sent this money

hello, My name is Mick and I was taken by these very unscrupulous people back in late October early November 2010.
I accepted the offer after being harassed for 30mins on the phone and provided them with my credit card details of which they deducted the $ AUS998.00 straight away. I then decided that I was unable to make the trip after considering my work commitments and advised them of my intent to cancel the offer in accordance with their requirements, I did this by telephone, email and land based mail. Almost 3 months went by with no correspondence when finally I checked my accounts whereupon I discovered that no refund had been received so I emailed them. I was given the run around for a while and decided to check their back ground through forums such as this one. I was not happy to sit and wait whilst they promised a refund and began to email every authority within the Florida area, and I mean every authority. I made an absolute nuisance of myself to all known authorities who allowed their email details to be listed on a web site.
I had a number of responses from representatives of those offices referring me onto “Florida Department of Agriculture & Consumer Services” where upon a Mr. Frank Roycraft was identified to me. I was sent an application of which I filled out and emailed it back to him along with all my correspondence that I had entered into with this company. Mr. Frank Roycraft forwarded it onto the company and I have today received a response from Mr. Frank Roycraft with a copy of the response to my complaint that the matter has been dealt with. I went straight to my credit card account and discovered that the monies has in fact been refunded, thanks to Mr. Frank Roycraft.
DO NOT sit back and do nothing let them know you are not a soft target. Florida State has an image to uphold and will do almost anything to ensure that image so make a loud noise to all authorities leting them know that companies like this are not welcome within the business community. Spread the word

GOOD LUCK
Mick

Any email that states you have won the Diversity Visa Lottery is fake. The Department of State has never sent emails to notify individuals they have been selected, and The Department of State will not notify Diversity Visa 2012 (DV-2012) winners by email. Emails indicating that you have won the diversity visa are fraudulent. We encourage you to report fraudulent emails to the Internet Crime Complaint Center (http://www.ic3.gov/default.aspx)

Status information for DV-2012 will be available from May 1, 2011, on the Department of State Diversity Visa website using the confirmation information given to you at the time of your entry. If you lose your confirmation information, you will not be able to check your DV entry status by yourself, and we will not resend the confirmation page information to you.

Some companies posing as the U.S. Government have sought money in order to "complete" lottery entry forms. There is no charge to download and complete the Electronic Diversity Visa Entry Form. The ONLY valid site to register for the Diversity visa is http://www.dvlottery.state.gov/.

The 2011 and 2012 Diversity Visa entry registration periods have ended. Status information for the most recent Diversity Visa registration period will be available from May 1, 2011.The 2013 Diversity Visa entry registration period will open sometime in Fall 2011.

Diversity Visa lottery applicants for DV 2010 and DV 2011 who were selected were notified by paper mail between May and July of the next year, following DV Online entry.

For more information on the proper process for registering for the diversity visa, please visit the following link:
http://travel.state.gov/visa/immigrants/types/types_1322.html

They did the same thing to my friend and we are persuing this through an attorney and have notified the US State Department. To be continued...

Hi Tadesse,

I am sorry to hear you had a bad experience with our company, please email me your details:

Please email me back your:
Full name
Address (including country)
Email (used when filling out our forms)
Phone Number (used when filling out our forms)
Costumer ID.
Amount paid
Date of signup/transaction.

And I will do my best to help you.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

people do you have experience how to beck money from them!

they have charged me with 54.00 eyros for the applications.i ve just contact them and they said that they will give my money back..i am waiting two days and see what happened.My uncle is one of the best lawyers here in Greece.I will take the legal way and if they will not give our money back i will sue them to the european law council
Stefanos Grammenos
Greece

Two months ago, I filled in an application with USAFIS for a green card but didn't complete it. I got a call from an Emma/ Dana Smith 2 days ago who helped me through the application process and when she demanded a payment from my card, i told her i didn't have the money but could pay AFTER TWO WEEKS! She insisted she'd put me through anyway and activate my application, and asked for my card details. She told me if i gave her my card details, my application would be activated even if no money was taken out of my account. She gave me an application number and password and gave me a customer service number which i've since been calling but it's not going through! To my surprise, a day later, money was taken out of my account WITHOUT MY CONSENT/ AUTHORISATION. I am very disappointed and feel robbed.

Miss Smith if you see this, I would like you to refund the total of A$401.55 taken from my account or I'LL HUNT THE PERSON RESPONSIBLE DOWN- So help me God! That money was meant to pay for my 3 year old daughter's school fees. I SAID 2 WEEKS but you decided to steal my hard earned money while praying on my hunger to live & work in the States.

What you've done is wrong. I have informed my bank and believe me, i wont rest till i get EVERY SINGLE PENNY of it back.

Please reply to ssepo12@gmail.com if you don't want any further action to be taken against you.

I am very sorry in a way usafis work, which has sent an email to me that usafis will return my funds no later than 7 working days, it turns out after my notes, he said it the wrong email address appropriate for others.
why usafis very unprofessional at all, would not he serve millions of people in this world?

there is one thing that annoyed me, that I've canceled my vip member 1 year ago and asked for my money back, but I actually registered back to the GC program loterry. so usafis no reason for me not to withdraw my money back.
is this not evil?

usafis promised to refund me, but I do not know whether that refund in accordance with the amount I expected. please pray for my friends, so that a refund is nothing more disappointing with just give me a discount on payments.

To: Dana smith

if usafis want to be seen to be trusted by us all, please make us can testify that usafis can be trusted by consumers. help us who have become victims of this

Hi Rmdz,

I appreciate for you understanding and cooperation yesterday.
Hopefully we were able to assist you and improve our image in your eyes.

Regards,
Dana Smith
Ausfis.org
danas@ausfis-mail.com

I'm also a victim, just last week they called me up after a visit to their site and charged $249£ to my card after I told them that I wasn't ready to apply, they told me it was just for registration I won't be charged unless I filled out the online form. All lies I was charged the minute I gave my card number. I've filed reports with the local authorities and scamwatch. Please if you have any encounters with this scam site please also report it to the authorities, save others from getting scammed of their hard earned money.

Hi Schneewitschen,

I am very sorry to hear you're unsatisfied with our services even though you have already been referred to a manager.
In Usafis we take complaints very seriously and try our best to resolve them as best as we can.

Please email me back your:
Full name
Address (including country)
Email (used when filling out our forms)
Phone Number (used when filling out our forms)
Costumer ID.
Amount paid
Date of signup/transaction.

And I will do my best to help you.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

I am also one of the victims ... It happened to me 2 weeks ago ... 10 min later I found out that the lottery is already closed and that I'm not paying for the application but only for filling out my application (of course, this is for free) ... I almost immediatelly tried to contact them and cancel this crap but ... no respond till today ... Interestingly ... the same voice on the phone (very bad english) sad to me that she is one of the managers ... nice for her, two weeks ago she was only the representative ... she was very unpolite and tried to sell this to me back ... no refund ... even when they cannot finish my application without a picture ...
Am I really sooo stupid and lost my money? ... I filed a complaint with my bank ... does it help? should I contact a lawyer ... is there something I can do to get my money back ...

Hi,

Please send me your details like I requested last time, only than I can revise your case further.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

to: Dana smith

help us, not again usafis replied that no rules usafis to reimburse consumers, which means that our money did not go back again, whereas in the regulations usafis also no discount, but usafis can give a discount.

Hi merrysan,

Please email me back your:
Full name
Email (used when filling out our forms)
Phone Number (used when filling out our forms)
Costumer ID.
Amount paid
Date of signup/transaction.

And I will do my best to help you.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

hi danna

do you really work for usafis? because I often receive emails that I won lotterey and I was asked to provide some information about myself.
because it turns out, I did not get any answers about my email to you, even just a warning that the email was not found.

Hi Aigul

I am sorry to hear you had problems with our company please email me (to danas@usafis-mail.com ) your information from you in order to locate you in our system.

Please email me back your:
Full name
Address (including country)
Email (used when filling out our forms)
Phone Number (used when filling out our forms)
Costumer ID.
Amount paid
Date of signup/transaction.

And I will pass it on to the correct department.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

I am also a victim of the usafis organisation. They credit my whole monthly salary without my approval. I have not a cent on my bank account...Please don't do the same error like me. They should be forbidden by the US Law to do business.

I am furious and I am ashamed to have believed in them.

Hello
I got a call yesterday night from your office(+[protected]) said that I have been selected, then I was told to pay money...so how can I be sure that is not a scam or I`m not cheated. Did you recieved any forms with this name: IRAKOZE BETTY
Please repply me
myuniquequeen@gmail.com
Betty Irakoze
Thank ou

Hi
I got a mail that I have been selected among the winners of the Diversity Visa Lottery and I should pay a processing fee $880 to a receipient in the UK through western union for the American Government to issue me the visa.
I want to know how true this is because when I checked at the US travelling official website, the actuall paayment for visa lottery is just $440, but I don't know how yours is double that and why I should send the money through western union to a ###ing guy in the UK when there is American embassy here in Nigeria.
If this is a form of scam, just stop mailing me and I believe nemesis will catch up with you soon

Hi Grace,

That e-mail is fraudulent. It was neither sent from our side or from the state department.
Please forward me this e-mail.
We are investigating the issue.

Regards,
Dana Smith

Hi Dana am glad to have received your mail that am lucky to have won the green card lottery. my question is; how long does it take for it to expire because i have been told to deposit US$150. please advise as am planning to do so even though i do not have that money now.gkateshadz@gmail.com

Hi,

You can read my previous comments in this thread. Our service is completely legitimate.
It is based on guaranteeing you participation in the lottery, not winning. No one can provide this to you, since this program is still a lottery and your winning depends on results that are published each year.
Guarantees that the application is submitted are provided each year with a confirmation number received from the US department of state.
We have various programs spreading on a variety of prices. I advice you to continue the dialogue with your agents and make the decision depending on your impression.

Regards,
Dana Smith
Usafis.org
danas@usafis-mail.com

how am i to know that the application is for real and am not being cheated on by posting the 440 us dollars requested to send.peterkibathinancy@yahoo.com.can i get a reply today?

HOW AM I SURE THE, WINNING INFORMATION IS REAL FROM YOUR ORGANISATION? BEFOR PROCESSING ANY PAYMENT, I WAS TOLD TO PAY USS440. WAT IS THE GUENIU EVIDENT OF WINNING THE DV LOTERY? ABIMBOLA DADA. Bimbur@yahoo.com

HI Peeeved

As I said before, our service is mostly for those who do not have a great command of the English language, the proper computer tools, or do not work well with timelines. For a small fee, USAFIS ensures a person's application qualifies for the program.

All too often, people who register for this wonderful opportunity do not make into the front door due to their application being disqualified. Whether the application was not filled out correctly, a person's photo did not meet the U.S. government standard, or it was submitted too late are just some of the reasons why hundreds of thousands of applications per year never get a chance to qualify for the U.S. Green Card Lottery program.

USAFIS does charge a nominal fee for it application review service and clearly states on its homepage the differences between their service and if a person wanted to do by themselves.

On our main page (and many others) there is a chart that shows you the difference between filling out the forms yourself at the Official U.S. Government Program and with us. we do not hide the fact the application is free- we only charge you for the assistance we provide in filling.

If you had any problems with our services please feel free to contact me directly with your personal details to my direct email danas@usafis-mail.com

Regards,
Dana Smith
PR+SEO Manager
Usafis.org
danas@usafis-mail.com

NOTE: The Department of State strongly encourages applicants to complete the application without the assistance of “Visa Consultants, ” “Visa Agents, ” or other individuals who offer to submit an application on behalf of applicants. In many cases, these facilitators substitute their address for an applicant’s address and thereby receive the selection notification instead of it being received by the actual applicant. Subsequently, the visa facilitators extort money from the selectees in order to receive the notification information that should rightly have gone directly to the DV selectee.

Important Notice

No fee is charged for the electronic lottery entry in the annual DV program. The U.S. Government employs no outside consultants or private services to operate the DV program. Any intermediaries or others who offer assistance to prepare DV entries do so without the authority or consent of the U.S. Government. Use of any outside intermediary or assistance to prepare a DV entry is entirely at the entrant’s discretion.

listen i don't know you but it feels to me like this is your fault! if you are not interesting in something you can decline it but you didn't .. more over you open payment page . how can you say that something it's a fraud .. you are the onlt fraud here. you opned payment page, you took out your credit card and you entered the credit card details ...don't be so naive be realistic . you made a mistake and now you trying to get your money by lies.

Hi joedog

If you got an email from us it has to be because you or someone used your email to register in our site. if you haven't done so, we apologize for the inconvenient, but every email we send has an unsubscribe button, you can feel free to press and then you will stop getting any emails from us.

Dana Smith
SEO+PR manager
Usafis org