Valve
Reviews and Complaints

When I had wrote Reports about Tales of Maj and
1 Anime Puzzle app not allowing me to exit within the previous years, I had noticed that the Valve Team would not read my Reports and then act on it as to remove these offensive applications from the Steam Powered Store. I am worried about getting my PC compromised by Malware, while playing games on Steam that would not provide me any Escape button.

I have had 3 unauthorised transaction come out of my account today one for $5 one for $100 and one for $50 I've stopped my card I please refund my money. It was taken out today about 1pm. Steam games. I went to the bank and cancelled my card. I never heard of steam games.

This morning chase sent an email that I needed to authenticate because it didnt recognize my ip address.
At 7 am the authentication process had me log onto my comcast email account and sign in... I should have known then.!
10 minutes after I logged into my email account, I got another code form xfinity as if I was trying to log in again (730am). Then an hour later (845) and then 15 minutes later (9am).
Then at 845 I had gotten what I thought was a telemarketer call from keep calling.com. And guess what.. There was a charge from them too! And another company bonfire.com. So these 3 companies are running some scam.

I found 4steamgames.com charges to my Visa Debit card this morning for 220.00 dollars each luckily the bank stopped 2 of them and will take care of the other 2. I called [protected] the number they give for contacting SteamGames.com and there is no way to speak to a person. Same with their website. This company is clearly a front for fraud. They probably sell games as well but their primary purpose seems to be to steal money and hope no one catches it. The fact that so many people have complained about this and contacted their banks but the FBI has not done anything about it for years tells you a lot about the state of our society! It is not enough to just call your bank. You need to file a report with your local law enforcement. The individuals at SteamGames are nothing more than common thieves, no morals, no ethics what so ever. The banks don't do anything about it and these [censored] know it, that's why they keep doing it and why the list of victims continues to grow. These sites need to be stopped, file complaints yes, but also file a report with law enforcement. Share their addresses, phone numbers and empoylee names if you get them.

This morning the 1st of July my banking smses came through 7 times from a company called Steamgames.com charging for what?

I have never heard of this company nor did i ever purchase anything online from this company.

1. R 1335.00 (ZAR)
2. R 615.00 (ZAR)
3. R 615.00 (ZAR)
4. R 1335.00 (ZAR)
5. R 615.00 (ZAR)
6. R 615.00 (ZAR)
7. R 84.00 (ZAR)

A total of R 5214.00 (ZAR) converted to almost $301

This company must be brought to task by the LAW. If i could get my hands on this company i will fly to them and take them down myself. Please help me somebody. Contact me on +[protected] OR [protected]@gmail.com

I have 3 charges of a steamgames .com on my paypal account I did not make these charges refund my money please
May 8, 2020
STEAMGAMES.COM42595229
-negative $1.00
Payment - PayPal Cash Card

Paid with PayPal Cash Card x-4804
PayPal Cash Plus balance

Category
Entertainment

Transaction ID
0MP58293VS821940T

Seller info
STEAMGAMES.COM42595229

Purchase details
Purchase amount
$1.00
Total
$1.00

Print details

I just noticed that I have been charged MULTIPLE times a day for charges that were NOT authorized by me on my cc. I will be disputing these charges, but this is hundreds of dollars of charges that are surreptitiously being charged without anyone's knowledge. In fact, my son has not even been playing the game he believes is part of Valve/ Steamgames.com platform. This is a scam.

Today I found eighteen charges on my credit card varying between $100 and $170 each. Seeing the other comments online shows this is Not an uncommon occurrence. The financial institution caught it, but now I have to wait until the new card arrives and change all the auto payments. Something is obviously wrong with their site to allow multiple fraudulent charges.

Good day i received notification from my bank that money went of from my bank accounts for steam games, this happen over the weekend of the 20th October till today the 22 October. on my Absa account debit cards two amount of R60 went off over the weekend with a ref number of 4259522 Hamburg. the my FNB cheque card the following amount of R60, R120, R60, R1200 and R300 on the 20th October, today on the Credit card amount of R60 went off, all this on the same ref number 4259522. i need info on the person who used my cards to open a case of fraud please, i need Steam to refund me on all this urgently please and Steam must provide me with the Steam account holders details please, hope u can help me to resolved this because no help from Steamgames at all.
thanks
Brenda

Ladys and geentleman,

I´m hereby to expose a iliegal situation of Valve.
Valve in last years has been forced to disable loot boxes opening, due to the new laws of Belgium/Netherlands of gambling, and therefore only apply to them. The purpose of this laws, is to prevent gamers winning in-game items, with certain value, and be able to trade/sell.
Quite simplistic rule.

However the solution of Valve, was to associate each game account with a bank account.
This way, becouse I have dutch/belgium bank account, I cannot open the boxes. Until now, everything is legal and correct.

However, if I decide to go for holidays in Germany, I should be able to play the game, and open the loot boxes, mainly becouse in Germany, there isn´t such law. Something which doesn´t happen, becouse they still consider my bank account´s country, and not the actual location where I am.

At this point, this is unmmoral, unethical and even a bit of descrimination.

But what happens when we look at other way arround?

Lets say, I am bulgarian, I created my valve account from Bulgaria, with bulgarian bank account.
Then I could move into Netherlands/Belgium, and I would be able to open this boxes, unless I dont change my payment account to dutch/belgium one.
At this point, I am commiting a felony becouse I am allowed to open a virtual box, which is iliegal in the contry where I found myself (Netherlands/Belgium).

Conclusion
If its iliegal to open loot boxes in NL/BE, then this rules apply to EVERYBODY inside the borders of the mentioned countrys. Thats what the laws state. Everything outside of those borders, any Dutch/Belgium valve account, should be able to open the loot boxes. There isn´t any legal limitation when it comes to abroad country´s.
Therefore the service payed by players should be full, and not partially like it is right now.

I commented this topic in reddit/csgo channel, and also in-game discussions.in both channels I was locked/excluided, which helps me assume a cover operation from the part of moderators.

With my saddest regards,
Bushm1lfs

I was charged $100 twice because they were denied a third time. My bank will take care of this when the transactions post and I call the fraud department. I am also filing a report with the Better Business Bureaus for all this online hacking and them getting away with it. I also filed a complaint with the FBI to finally get them closed. Everyone should also do that.
You can email the company all you want or call. No one will answer and if they do. They don't speak English, and they will not respond to an email.

I just looked at my credit union account and I know without a doubt I do not have nor ever had an account with this company and just had 39 charges at 14.99 each and now have to call my bank after calling my credit unions fraud department being that me nor my kids have any accounts associated with this gaming company and obviously 39 charges within a hr and 4-min period my credit union should have caught it after the first few they said that the charges were appearing as purchases every minute and a half and you guys in the fraud dept wouldn't think to look into it what [censored]ing kind of retards do they have working at my credit unions fraud dept? And just for everyone on here saying oh its has to be something you purchased or yours kids purchased and are lying to you, my kids are only 17 months and 2 so no they don't have accounts with my bank info on it to be able to make these purchases this company is a bunch of [censored]ing scam artists and whoever is a loyal customer as a few people said good for you and your loyalty to a bunch of [censored]ing fake scam artists hope they rob your bank account for a total of 2, 652 (us dollars) like they did to me in 64 min and then see where your loyalty lies, either with the scam artist [censored]ing company or your bank that you obviously trust with your money and then listen to people tell you how you must be full of [censored] because obviously you made the purchases or your debit / credit card has been compromised, yes right [censored]ing get real they are a bunch of pieces of [censored] who scam people out of their hard-earned money

We just got charged five times at $22 a piece without making a purchase. My husband has a steam account that he hasn't made a purchase on for over a year, and that account is not connected to my debit card. We called our bank and reported it as fraud. Their website asks that you not contact your bank and go through them. After reading so many fraud reports, I do not feel confident in their ability to resolve our issue.

These transaction go back through January to current adding up to over 300 dollars I need a call immediately!
This is a gaming site that I definitely was unaware of until I went to use my card and check the balance and to only see these charges for steam games.com a ton of them I need this issues taken care of in a quick and professional manor so sorry brother you but I have faith that this will be resolved soon!

Look forward to speaking with you soon
Sincerely, Jennifer Herbert
[protected]@gmail.com

Hello, I have been called by the bank - it seems that 10 unauthorized transactions have been performed under my name and I have never accessed your website.
I have been to the police and have signed an official complaint - to recover my funds - around 1000 usd.
My phone number is [protected] and my email address is [protected]@yahoo.com.
The credit card number - [protected]
Holder name: Irina Butnaru
Country: Romania
Bank: Banca Comerciala Romana - bcr
Thank you.

On December 8th, 2018 my Visa card was charged 7 times for 100.00 each time for a total of 700.00. I have never had an account or purchased anything from Steam Games. This was a blatant attempt to defraud. I am in the process of filing a complaint with the FBI Cyber Crimes Division and with the U.S. Attorneys Office in Chicago. This company has a long history of Credit Card Fraud. Please help me in getting the word out about the thieving company Stream Games.

I have many unauthorized credit card charges to my Visa debit card.
12 Aug 2018 steamgames.com [protected]-8899642 Waus in the amount of $13.99
14 Aug 2018 steamgames.com [protected]-9522985 Waus in the amount of $5.99
01 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $10.00
02 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $10.00
04 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $10.00
09 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $ 25.00
10 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $5.00
12 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $5.90
14 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $5.00
14 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $24.96
17 Sep 2018 steamgames.com Bellevue Waus in the amount of $5.00
18 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $5.99
18 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $5.98
19 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $14.99
19 Sep 2018 steamgames.com [protected] -9522985 Waus in the amount of $5.96
23 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $5.99
25 Sep 2018 steamgames.com Bellevue Waus in the amount of $13.99
25 Sep 2018 steamgames.com Bellevue Waus in the amount of $24.99
25 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $24.99
25 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $59.99
26 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $13.99
26 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $ 5.99
27 Sep 2018 steamgames.com Bellevue Waus in the amount of $ 49.99
27 Sep 2018 steamgames.com [protected]-9522985 Waus in the amount of $5.99
27 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $ 24.99
28 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $ 13.99
28 Sep 2018 steamgames.com [protected]-8899642 Waus in the amount of $ 24.99
29 Sep 2018 steamgames.com Bellevue Waus in the amount of $ 24.99
30 Sep 2018 steamgames.com Bellevue Waus in the amount of $ 24.99
30 Sep 2018 steamgames.com [protected]- 8899642 Waus in the amount of $14.99
02 Oct 2018 steamgames.com [protected], [protected] Waus in the amount of $ 24.99
02 Oct 2018 steamgames.com [protected], [protected] Waus in the amount of $ 13.99
02 Oct 2018 steamgames.com [protected], [protected] Waus in the amount of $ 49.99
The name on the card is Sarah Hinkle
This is on a steam account owned by my son Robert Hinkle. He says he did not authorize these charges and most came from a game he has not played in quite a while. I have removed my card info off of the wallet. I want a refund of these charges. I will be reporting these incidents to my local police and to Better Business Bureau and the Federal Bureau of Investigations. I expect a response in a timely manner. My contact information is [protected]. My email is [protected]@gmail.com. Thank you. The total of these charges is $539.60

I've see. A lot of ppl complaining about steamgames who have accounts with them... we don't even have accounts and so far this is the second time I am going to have to cancel my card as in Australia there is nothing more I can do. I'm alerted as a foreign exchange fee comes up after the fact so if it isn't enough that they steal out of my account...

I have 2 charges pending on my bank account each for $100! I am trying to get in touch with my bank to get them reversed and of course, they will. However, how is it that there are complaints going back to 2015 and this company is still in business and still fraudulently charging people for hundreds of dollars?!
The date of these charges was 9/4. The only way to contact Steamgames.com is online by filling out a form giving them more details. Clearly if you have a form for fraudulent charges then you have an issue that you need to fix!

FRADULENT withdrawal from my bank account. Left message today but after reading about your many scams didn't expect to. You withdrew $ 14.99 from my account .If it is not returned to my bank by Friday, August 17, 2018, I will be contacting the AR Attorney General and the FBI. This is my fourth identity theft so I am well aware of the procedure. This theft by you is only $14.99 but there is no limit to what I will spend to have this corrected. I am going to put your Scam on twitter and Facebook. Marilyn Levinson. Amount $14.99 on [protected]. Last 4 3453. Marilyn Levinson.
E-Mail [protected]@gmail.com