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They claim to help people with nit si perfect credit but deny you stating you have bad credit and a complete waste of time applying to making you pay for appraisal out of your pocket when you trade car in you don't pay dealership to appraise your car if loan gets denied 1abd also lie about score of 640 mininum for approval mine was 693 and basically told I have bad credit
Desired outcome: Better explanation and apology for wasting my time
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It's incredibly disappointing when a company claims to help people with less-than-perfect credit but then denies you for bad credit, especially when your score is well above their stated minimum. Having to pay for an appraisal out of pocket only to be denied adds insult to injury — like getting a test drive fee when you're just trying to buy a car!
Hopefully, they take your feedback seriously and adjust their practices to align with their promises. You deserve straightforward communication and transparency when dealing with financial services.