I live in Fredericksburg, VA where we have a huge city just below DC. I am literally standing in an open soccer field with no trees and open sky with a Verizon cell tower literally 2 miles away……do you know thatI only have 1 bar of LTE service all day long here. Do you know that I literally can’t get service sitting outside my house 2 miles away or at my work 5 miles away. In the entire city of Fredericksburg and Stafford I can only find 2 places that actually have full service? I will literally spend all day long without seeing the same service in the same place twice! I will have 4 bars in one area for about 15 minutes and then 1 to none in the same place the rest of the day.
Verizon I feel like you don’t care for your customers and you don’t help the quality of service for ones who have been with you for a long time.
Why do I give you money when I can’t get the service that I pay for anywhere near my home or community? How are you worth anything if you only really work on WiFi?
Do you sell our service off to other companies throughout the day and limit service to your actual customers?
Desired outcome: Actually caring and giving service to the customers in a large area outside a city not just the city and to hell with everyone else. That’s the way your customers truly feel.