Verotel Merchant Services / VTSUP.com
Reviews and Complaints

Avete impropriamente addebitato la mia carta di credito,
Vi prego di contattarmi a questo indirizzo di posta elettronica:
[protected]@yahoo.it

In mancanza sarò costretto ad adire le vie legali e a segnalare questo comportamento come un abuso.

Buongiorno, mi chiamo davide milesi e ho notato che è stato fatto un addebito di 71, 85€ in data 8/7/18 alle ore 7, 14 sulla mia carta di credito nonostante io non ne abbia dato autorizzazione. gradirei da parte vostra il rimborso della suddetta cifra e spero che la cosa si risolva senza dover procedere per via legale o tramite associazione consumatori.
vi ringrazio anticipatamente.
la mia mail [protected]@gmail.com

Es wird mir von meinen Konto Monatlich ein Betrag abgezogen.
Auf dem Auszug steht: "VTSUP.COM*CASPADATA"
Habe aber nichts laufen, somit möchte ich eine Erstattung meines Geldes.

Bitte um sofortige Bearbeitung, das mein Geld wieder rechtlich von mir abgebucht wird.
Oder sie Erklären mir auf welcher Seite bzw. Abo ich gemacht haben.

Markus Giller
Endung meiner Kreditkarte xxxxxxxxxxxxxxxxxx9121

Pongo una queja pidiendo el reintegro de la cantidad de 718.80 euros cobrados dos veces al mes en cantidades de 29.95 desde enero de 2017 asta febrero de 2018, en caso contrario acudiré a las autoridades, como dagto de interes comento que exceptuando la cuenta bancaria no he visto ninguna prueba de suscripción mensual la cual me indique la existencia de la misma ni en mi correo ni en teléfono

Preg.ma Verotel, sono a richiederle la sospensione immediata dell'addebioto mensile di € 29.99 sulla mia carta di credito n° [protected] intestatala sottoscritto, Sig. Monteleone Giuseppe.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti

vtsup.com Verotel began debiting $9.94 from my personal checking account beginning in February 2015 and continued to take monthly "fees" from me in this amount until I caught in August, over 5 months in the amount of just under $50.00. When I contacted them inquiring what the fee was in regards to, they had no answer. They said they were a merchant credit card company, yet I was not using them to process credit cards for my business. They canceled my so called "enrollment" and could not provide for me a statement as to what the charges were for, nor could they verify that I had ever used their services. They did not reimburse me for the charges, but apologized for the inconvenience. Well, that "Inconvenience" has cost me attorney's and court fees toward a child support modification that my ex-husband insists that I am hiding my income through some "secret bank account" using Verotel! What a mess! Note: if you have a pay pal account or use a square to process customer payments, be aware of the leaches like this company, as they can piggy back off of your normal everyday transactions. I do request a refund as well as adjusted attorney's fees, that I will be seeking! April Gambrell

Verotel Merchant Services gave me invalid check and I wanted to fix this problem. However, I have no possibility to do this, because after sending them 8 emails I received no response and their phone number doesn’t exist anymore.

As of summer 2012, this billing company site apparently has new management. They have adopted an extremely intolerable unfriendly attitude to their merchant clients. They suspend merchant accounts instantly for indirect 'violations' of their policies - ie, they refuse to negotiate infractions that were not the merchant's fault.

They are extremely slow in replying to emails of customers too. I highly advise people who are searching for a billing company service to stay away from Verotel.com - they may have polite mannerisms when you actually get in touch with them, but they will drop your services with them in an instant without any remorse.

Unauthorized charge of 107.40 through my debit card. The company is located in the Netherlands (Amsterdam) according to a Google search. My computer may be infected with a worm as another series of unauthorized debits occurred in December of 2011 on the same acct via the debit card that I later cancelled and replaced. I made one purchase on a trusted site with the new card on March 14, 2012. I have added new firewalls and virus protection since the original debits, but will stop using this computer for internet transactions altogether.

This company has withdrawn $24.95 from my checking account since July of 2008. I didn't "catch it" until this month. November 2011. I never authorized or even heard of this company and when I called the number it was for an adult porn website. I have never accessed this website and have never given my checking account number to anyone either personally or on the computer.
I live alone and therefore have no spouse or children that would have done this. This is Fraud and I have paid thousands of dollars for a service I never heard of or used.
I was recently laid off from my teaching job and since I have no money coming in, I finally discovered the fraudulent charge.