Vinted

Mi primera compra, un anillo de 18k oro verdadero, me ha contestado la vendedora qie si lo era, y compre un estuche de maquillaje, despes de esperar a que ella lo emviara por cuatro dias, lo compre el 28 y llego el 5 de mayo, antes de asectarlo lo llebo al joyero para la prueba de acido y resulta que es un anillo chapado de oro en bronze. Si go la norma les explico que pasa y mando fotos, me manda vinted un mensaje diciendo que lo siente, el segundo mensaje que mande mas fotos, yo mando mas fotos y direccion the la tienda y telefono donde ha sido provado el anillo, hoy me manda otra reprencentante este mensaje awui tiene una copia
Hi there,

I'm very sorry that your bundle wasn't as described. 😞

Please talk to your seller about the situation and then decide which solution works best for you:

➢Your seller can refund you without you returning the bundle back. If they agree to do that, simply reply to this message with a screenshot of the message confirming that.

➢ Your seller can reimburse you for those damaged/not as described items outside the Vinted, for example through PayPal. Once they refund you for them, we can release your payment for the seller.

➢You can return the whole bundle back in order to receive a full refund. If that is your decision, you will have to provide us with the return tracking number and a copy of the receipt within 5 days.

Here are some ways you can return the package:

➢ You can purchase the return shipping label online at USPS.com.

➢ You can get the shipping label at your post office, **don't forget to ship the package with tracking.**

Currently, we don't have the ability to reimburse buyers for purchases made outside our payment system -- including shipping labels -- so that's why we refund your "original" shipping cost instead. If you'd like to return the item for a full refund, you don't need to wait for your seller's approval.

As soon as I receive a photo of your receipt showing the tracking number and the tracking shows it has been scanned, I'll issue a refund.

Please let me know which option works best for you. If you have trouble coming to a solution - let me know and I'll do anything I can to help. 😉

Talk to you soon,

Marija || Team Vinted

Porque tengo que hablar con la vendedora si lo he comprado en vinted no afuera y yo no le he mandado dinero a ella, ha salido de mi cuenta de banco por vinted

What shuld talk to the seller she want themoney, i have purchase this inside vinted, money had been taken from vinted.
This is rediculous, im very piss custumer, i had been scam from saller and from vinted given me the excuse the i have purchases this out of the side.

Sold 2 very rare vintage pieces and was never given my money by vinted eve though i recieved a 5 star review from both customers. This company is highly fraudulent. Ive had nothinh but issues getting paid and its not the buyers its the company. They refuse to speak to me on the phone to resolve and attemted to get me t sell my clothes saying i owed them money. Do not sell here. Run away. Report them to bbb. Loss my favorite clothes money and trust in people

Ordered some stuff from Vinted in the past and loved the site! Recently I wanted to order some items but I could not log into my account. When I contacted Vinted customer service they said that my account was blocked! I asked for some explanation but they did not reply. No one ever explained what happened, they just blocked me and that's all! I never did anything wrong and in my opinion there was reason for blocking me! I'm very disappointed with Vinted!

I have ordered a pair of beautiful heels from a seller on www.vinted.com. The seller provided me several pictures and shoes looked brand new and the price was also great. When I received the shoes I was shocked! Quality was very poor and shoes looked terrible! The seller actually used old photos when they were still new. What a scam! One shoe had no heel at all! Tried to contact the seller but there was no response, then I decided to ask Vinted for help, but they did not reply either and provided no help! Don't buy from this site, it is dangerous for buyer and their wallets!

I have been an online shopper for years. So I decided to try Vinted and joined the site. I joined Vinted and made my first sale, an authentic Prada bag, recorded the packing and uploaded 10 pictures of it. Packed it nicely with a thank you note. Then this lady appears, she bought the bag but later asked for a refund because she was claiming the bag was not authentic! I contacted customer service and sent them proofs. They did not care at all, they just gave her money back. Complete scam! Still don't have my bag back!

I bought a bag from a seller on Vinted. The shipping was quite fast, but when my item arrived it was horribly damaged! There were strange stains all over it and two small holes. The original advertisement stated that the bag was brand new and it was in a perfect condition. But the bag I received definitely was not new. The information on their site stated that they guarantee money back if the item was damaged. Mine was certainly damaged, so I contacted Vinted costumer service and explained what happened. I also sent them pictures. Later I received a message from them stating they could not help me. They also said that I could try reselling the bag. How am I suppose to sell a damaged item? They also said that they could not return the money because the damage is not substantial enough! But it was written that the bag is new and I received a bag which was obviously used! Anyway they never replied again. I'm so angry!

I registered on the website www.vinted.co.uk and bought some stuff from them, but these scammers only took my money and that’s all. They haven’t delivered order at all as well as they told me some ###, when I asked why it still hasn’t been sent. Total scam, so better don’t deal with them. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

I sold the dress on the website www.vinted.com. I have no idea why, but the girl, who bought this dress didn’t inform the admins that she received the dress. These scammers informed me that I couldn’t get my money. I wasted dress and money as well, but these scammers refused to listen me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?