CB Fitness Centers and Gyms Virgin Active South Africa Monthly subscription 50 percent did not kick in as promised

Virgin Active South Africa review: Monthly subscription 50 percent did not kick in as promised

Dashina of US

Mar 05, 2025 5:15 am EST

Verified customer

Featured review

Hi, my annual contract was up in february 2025, I called into the call centre to cancel my subscription, however the call centre agent advised me that they would give me a 50% discount for the next 3 months which I agreed to, I was then charged the full amount. I need this reimbursed back to my account, I will still continue on a month to month basis
Id no ; [protected]

Claimed loss: 490

Desired outcome: reimbursed

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Virgin Active South Africa phone numbers

+27 860 200 911
+27 860 200 911

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+27 216 843 000
+27 216 843 000

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info@virginactive.co.za

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webadmin@virginactive.co.za

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3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

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