Virginia Tire & Auto
reviews and complaints

I have had many many issues with them over the years. Gainesville location. Many appointments where I would leave my car and they would not get to it. No call no nothing. Everything I ask them to do such as the “free” tire rotation if you bought the tires there never get done. They even take off tire valve covers and never ever replace e them. They are the WORST place anyone could ever take their car for service. I marked my tires once to make sure they rotated them. They did not but said they did. They will lie to your face. Do not trust them ever. My friend worked their. He said to not trust them. I should have listened.

BEWARE! BEWARE! BEWARE! These guys are CROOKED! Bought a used car recently, had the dealership go over it and my own mechanic, to check it head to toe. It was performing perfectly. Took the car in to Virginia Tire & Auto of Broadlands for a simple emissions inspection and was told that the car flunked because of the check engine light being on. I told the rep that there was no check engine light when I took the car in. He said that he contacted me because there would be additional charges to run a diagnostic and to repair whatever was wrong with the car. I told him that this smells fishy, and picked up the car and took it to a trusted mechanic, who ran the check engine light code and diagnosed that someone at Virginia Tire & Auto had loosened the band clamp on the air-flow intake, which caused the mass air flow sensor to put check engine light on. He told me this is a very common FRAUD TECHNIQUE. He tightened the band clamp and cleared the code. He checked everything on the car for several hours, and there is nothing at all wrong with it. I even took it to a competing inspection station and it was cleared for emissions, NO PROBLEM! This fraud perpetrated by inspector ROOZBEHAN, ROOZBEH, or someone else at Virginia Tire & Auto not only cost me the $28.00 emissions fee TWICE, but also expenses for the time and efforts of a reputable mechanic, and the 150 miles I had to put on the car to get this all done. WE SHOULD ALL BE OUTRAGED THAT THESE GUYS WILL STOOP THIS LOW JUST TO MAKE EXTRA MONEY ON UNNECESSARY REPAIRS. I see several others who have claimed they tried to get them to do hundreds of dollars of unnecessary repairs to their vehicles during safety inspections too!