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Virginia Tire & Auto Customer Service Phone, Email, Contacts

Virginia Tire & Auto
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Virginia Tire & Auto Complaints 2

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5:47 pm EDT
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Virginia Tire & Auto Service oil change and tire rotation

I have had many many issues with them over the years. Gainesville location. Many appointments where I would leave my car and they would not get to it. No call no nothing. Everything I ask them to do such as the “free” tire rotation if you bought the tires there never get done. They even take off tire valve covers and never ever replace e them. They are the WORST place anyone could ever take their car for service. I marked my tires once to make sure they rotated them. They did not but said they did. They will lie to your face. Do not trust them ever. My friend worked their. He said to not trust them. I should have listened.

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5:28 am EDT
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Virginia Tire & Auto Emissions Inspection

BEWARE! BEWARE! BEWARE! These guys are CROOKED! Bought a used car recently, had the dealership go over it and my own mechanic, to check it head to toe. It was performing perfectly. Took the car in to Virginia Tire & Auto of Broadlands for a simple emissions inspection and was told that the car flunked because of the check engine light being on. I told the rep that there was no check engine light when I took the car in. He said that he contacted me because there would be additional charges to run a diagnostic and to repair whatever was wrong with the car. I told him that this smells fishy, and picked up the car and took it to a trusted mechanic, who ran the check engine light code and diagnosed that someone at Virginia Tire & Auto had loosened the band clamp on the air-flow intake, which caused the mass air flow sensor to put check engine light on. He told me this is a very common FRAUD TECHNIQUE. He tightened the band clamp and cleared the code. He checked everything on the car for several hours, and there is nothing at all wrong with it. I even took it to a competing inspection station and it was cleared for emissions, NO PROBLEM! This fraud perpetrated by inspector ROOZBEHAN, ROOZBEH, or someone else at Virginia Tire & Auto not only cost me the $28.00 emissions fee TWICE, but also expenses for the time and efforts of a reputable mechanic, and the 150 miles I had to put on the car to get this all done. WE SHOULD ALL BE OUTRAGED THAT THESE GUYS WILL STOOP THIS LOW JUST TO MAKE EXTRA MONEY ON UNNECESSARY REPAIRS. I see several others who have claimed they tried to get them to do hundreds of dollars of unnecessary repairs to their vehicles during safety inspections too!

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Wallace Alphin
US
Aug 13, 2020 11:19 am EDT

I have been a customer since 1995, when I moved to Gainesville. The business has been mainly due to the close proximity to my home. I have asked myself, why do I continue to go back, when I know I will be upsold. Again, I go in to get inspection, I know the brake pads were close. Sure enough need rear brakes, set up a ticket, very specific wanted to turn rotors only with new pads. Get a call at end of day, to call back. I call back at 5:45 PM no one answers the phone goes to voice mail, and I leave a message to call back. No call the next day. I call and wait for the service manager, that tells me I have to get new rotors. I say, it is an old truck, I rarely use, just want new pads. Am told cant do, must replace rotors or wont do work. I got a price that was supposed to be a sale price for the rotors. I told manager I would check around. The first call I make, I get a price cheaper to do the pads and rotors. I call service manager back, tell them if they match price will let them do the work, she agrees. Then I get a call back saying that my lug nuts were swollen. I say that is a new one on me, swollen lug nuts? I tell them to please just do the work, and stop trying to oversell the service. Get a call back saying they won't do the brakes without replacing the lug nuts. I said enough, will take it somewhere else.

Is Virginia Tire & Auto Legit?

Virginia Tire & Auto earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Virginia Tire & Auto to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Virginia Tire & Auto is known for their high standards and safety. If you're thinking about dealing with Virginia Tire & Auto, it's wise to check how they handle complaints.

We found clear and detailed contact information for Virginia Tire & Auto. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Virginia Tire & Auto has registered the domain name for vatire.com for more than one year, which may indicate stability and longevity.

Vatire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vatire.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vatire.com you are considering visiting, which is associated with Virginia Tire & Auto, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.

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Overview of Virginia Tire & Auto complaint handling

Virginia Tire & Auto reviews first appeared on Complaints Board on May 19, 2016. The latest review Service oil change and tire rotation was posted on Oct 15, 2022. Virginia Tire & Auto has an average consumer rating of 1 stars from 2 reviews. Virginia Tire & Auto has resolved 0 complaints.
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  1. Virginia Tire & Auto Contacts

  2. Virginia Tire & Auto phone numbers
    +1 (855) 425-3677
    +1 (855) 425-3677
    Click up if you have successfully reached Virginia Tire & Auto by calling +1 (855) 425-3677 phone number 0 0 users reported that they have successfully reached Virginia Tire & Auto by calling +1 (855) 425-3677 phone number Click down if you have unsuccessfully reached Virginia Tire & Auto by calling +1 (855) 425-3677 phone number 0 0 users reported that they have UNsuccessfully reached Virginia Tire & Auto by calling +1 (855) 425-3677 phone number
  3. Virginia Tire & Auto emails
  4. Virginia Tire & Auto address
    3201 Jermantown Rd., Fairfax, Virginia, 22030, United States
  5. Virginia Tire & Auto social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Virginia Tire & Auto contacts

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