Menu
For Business Write a review File a complaint
Vodacom Customer Service Phone, Email, Contacts

Vodacom
Reviews and Complaints

vodacom.co.za

Learn how the rating is calculated

1.1 2 Reviews 3949 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vodacom Complaints 3949

ComplaintsBoard
V
1:38 am EDT

Vodacom smart s+ package contract

My kontrak is by vodacom nou al vir jare. Ek het n SMS ontvang op 29 maart 2018 wat se my pakket gaan verhoog soos vanaf 1 mei 2018. Vandag toe skakel ek vodacom om te hoor hoekom verhoog my pakket. Die antwoord was agv die BTW verhoging het vodacom besluit om pakket te verhoog en beter voordele vir my te gee.

Ek is egter nie gelukkig hiermee nie want die dag toe ek die kontrak uitgeneem het, het ek besluit wat ek kan BEKOSTIG saam met die voordele wat ek NODIG het.

As ek my kontrak verlaag, moet ek penalties betaal, maar Julle kan besluit om midterm die kontrak te verhoog en ek moet dit maar net betaal, of ek dit kan bekostig of nie. Gee Julle nie eers meet n mens n keuse nie? SG new regtig vodacom, dis mos nie hoe dit werk nie. Soos ek nou voel skuif ek my kontrak na n ander diensverskaffer toe en my man en 2kinders se kontrakte sal beslis ook geskuif word.

Ek kan verstaan as die pakket opgaan en aan die einde van my kontrak moet ek meer betaal as ek sou verkies om voort te gaan met dieselfde pakket. Hoekom het Julle Dan kontrakte? Net om vir vodacom te beskerm en om te maak wat hulle wil, maar die klient moet maar net betaal? Ek dink nie so nie!

Ek verwag n ordentlike antwoord ASB

Groete
Vasti Roeland
[protected]

Read full review of Vodacom
Hide full review
ComplaintsBoard
C
1:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom airtime that is missing

Good day

I am very disappointed and very angry the fact that I always have a problem when it comes to my airtime that is always gone missing.

This is day light robbery because I never subscribe to anything and whenever I call for help I always have to fight and argue with your consultants that are telling me that I am subscribing to games and PLS new which is a totally bull.

People please stop stilling from us

Read full review of Vodacom
Hide full review
ComplaintsBoard
P
6:40 am EDT

Vodacom service delivery

Today my brother who was involved in a car crash on Saturday, badly injured in a hospital bed called vodacom for sim swap and couldn't be assisted but referred to the nearest vodacom outlet. tgey said we should bring a affidavit and would be assisted. the lady assisting me was rude from the word go, busy telling me to hurry up before the "system" kicks her out. now she is telling a story about how her manager Eric left the store without telling them so she cannot assist me further. so I have been waiting in the store for the past 30 min now the sales agent even shouted at me, busy saying she is going to eat.. she is wondering in the store now not helping me

Read full review of Vodacom
Hide full review
ComplaintsBoard
T
3:58 am EDT

Vodacom repair of broken screen

Appalling and disgusting service:

I took my phone into a Vodacom chats store in stellenbosch on 5 March. My screen was cracked otherwise the phone was new. After the 5th I received no follow up regarding my phone (poor communication). I had to constantly call back the store and repair centre myself to find out what was happening with my phone.

I was told that on 22 March there was approval (17days later) for a new phone as they told me the broken phone was too new to repair so I will receive a new phone. This makes absolutely no sense as the phone is still new. It is now the 4th of April I still don't have new phone (one month no phone, I'm a professional who needs his phone).

The store called me today after I went into the store yesterday to complain and ask once again for feedback. They called to tell me that it would take another month for the credit to be given to the store so that I can get a new phone. This is not my problem that your 2 departments lack in communication.

Why am I paying insurance and paying my phone contract? I'm going on 2 months without a phone. Is this right? Clearly vodacom does not care about their customers. Why does it take so long for departments to pay each other. I paid my phone last month and this month but what am I paying for cause I don't have a phone. Definitely i will never recommend Vodacom to any body.

Read full review of Vodacom
Hide full review
ComplaintsBoard
A
3:53 am EDT

Vodacom fraud

03/04/2018- Aavishkar Nanan [protected]
I have a contract with Vodacom. My monthly debit order is R208.49 for the uChoose R199.I have noticed the uChoose is now R349 with a debit order of R758.80. The contract number in question is [protected]. I called yesterday to query this and i was told that an online application was done for an Upgrade. The contract was upgraded last year around May. I was then told the upgrade was for a Samsung S7 which i currently have since May last year. A new device was delivered to 24 Fredman Drive in February 2018. I called to obtain the information as to who was it delivered to as i did not request for this. The consultant was extremely rude and didnt seem to know what was going on. So now i have someone who upgraded the contract online the debit order is going off my account and no one can give me information. I cannot even cancel it as I need to go and get an affidavit. Surely there is proof of who did the upgrade, who signed for the phone, who was the phone delivered to. But no one can help me even though this is fraudulent. I need to find out how was all of this done? Who gave permission? Are you aware that debiting my account for an amount i did not agree to is illegal. I would really appreciate it if someone can call me to give me solutions and proof. If the matter is not resolved timeously and effeciency i will go to the Ombudsman as i find it shocking that Vodacom can so easily deliver devices to fraudulent people, however when you call they cannot give you information on your own account. Please call me on [protected] to further discuss.

Read full review of Vodacom
Hide full review
ComplaintsBoard
H
1:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom stolen money and tablet

Verry dissapointed bec nothing is still done to assist us with the cash ext that got stollen from us while gambling at carnival city. Nothing done about the security not doing there work. Be asure that I will take this matter higher im not happy at all. We lost over r50 [protected] cash / samsung tablett ext)! 6 march 18 was one of our worst exp ever! If security listened and solved the problem as we reported it and still paid them to help this would not have happened!

Read full review of Vodacom
Update by Heidiclarke
Apr 04, 2018 1:13 am EDT

Same old problem nothing new why am I not supriced at all😩😩😩😩😩? 5th time in less than a month that my data just dissapear like into the thin air, same old same routine over and over same exsplenation from customer care blah blah blah the 1 and same lame excuse backround data not restricted and apps running blah blah blah... Parrot speech and bad attetude is the only help one receives 😠😠😠😠😠.,.,.,., only to get a message days or hours later to say they found the problem and returned my missing data what a blady joke they take data but refund air not even to the value data I lost! 1gb in 3 hours restricted backround data plus apps closed how dehelllllllllllll? Same happened this morning how can one run a busness like this ñow I must wait for a feedback who knows when to see if I get data back or not. So my busness is on hold untill then 👎👎👎👎👎👎👎! Come on vodacom wake up y are becoming the worst cell network by far. This cant carry on people are getting gatvol! I need this matter sorted out as we speak its not a joke anymore thanks [protected]

Hide full review
ComplaintsBoard
A
12:46 am EDT

Vodacom connection data and status

I left the country a few months back and came back after 4 months and realized they cut off all my services which is on my part my fault. Then I wanted to correct it and was told I was handed over to their legal department.

I made payment immediately and phoned legal like 4 times and they assured me they will reset everything and it will take two hours.

Then another week went by and I kept on phoning and then was told they will phone me back and that all status will be restored, data and phone call and I gave them my new debit order details.

Then I told them I am again leaving for India for 3 weeks - and they have not restored my phone status. I cannot make phone calls yet and and have not data access - The only thing they did was to restore my call identity. I was then told by the operator that the previous guy lied to me they cannot restore all my functions on my phone and I must phone legal again but they are not open on a saturday. I told the operator but I will be leaving for India and would like at at least someone to give me roaming access so that I can feel safer. He then said he cannot do that but I must phone from my phone (which is totally another lie) when in reach India and just add + 91 in front of the Vodacom call centre number.

I arrived on Delhi airport thinking I can phone Vodacom call centre via the +91 number. I never felt so betrayed and lost. Vodacom is a big scam and their call centre guys trained to just tell you anything to get you off the phone..

If they cut me off completely and could not set my roaming - I was not able to make a phone call to vodacom call centre in that time. I was left stranded on the airport and for the whole 3 weeks could at least communicate in hotels via wifi.

I am still not fully restored after I made payment and will have to make another few calls to legal and call centre after call centre.

my number is [protected]

Hopefully my time spending typing this complaint will actually make a difference and somebody contact me and find a solution.

Annelle de Villiers

Read full review of Vodacom
Hide full review
ComplaintsBoard
E
2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Wifi contract

Good day.

As a loyal customer of over twenty years with vodacom, I was shocked and extremely disgusted with the service after finding out about my wifi contract cost!
I have a wifi contract which is supposed to be r399 per month, but to my surprise today I discovered that I paid r1108 just for last month (not even checked the other months!).
Upon request, it was mentioned that it is an open line (something they should've told you sir...) was the only answer I got.
You can be rest assured that I will take aaalllll my current cell phones and data contracts elsewhere when they expire as this is totally unexceptable.

Read full review of Vodacom
Hide full review
ComplaintsBoard
G
1:14 pm EDT

Vodacom redeeming talking points

Good evening in last week i was at my local vodashop in kuruman town to redeem my talking points for a cell phone but i only got poor service and the just tell me to come the next day and it happened for 3 day's and i was just waiting there but they could not help me cause they don't have proper training and they were asking each other if someone knew what to do but there i was just sitting for more then 30 minutes and they couldn't help me and ive already lost alot of talking points without notification from vodacom

Read full review of Vodacom
Hide full review
ComplaintsBoard
S
7:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom vodacom vosloorus failed to assist me smoothly/action on my lost phone

My name is Nzaliseko Nongwadi

ID [protected]
Cell number [protected]
Contract number [protected]

Physical Address 13105 Ivory Park, Jikeleza Street
Midrand
1685
Email [protected]@gmail.com
Work mail [protected]@bcr.co.za

I once ordered a Hawaii Y3 on contract and signed for it on the order form it was in October 2017. Therefor upon delivering date as per agreement I got a call from Vodacom Vosloorus Shop spoke to a lady. She advised that Hawaii Y3 is not on stock but will order it for me and within 2days I will get my package. Got another call from her that she mistakenly ordered a Nokia N3 instead and I agreed on that as well even thou it was more expensive than the Y3. She also advised that I sign up for insurance

A guy called Tshepo delivered the phone for me on the 30th of October 2017 all documents was present and I signed including insurance option.
On the 11th November 2018 I forgot my phone in a taxi from work, never found it from there. I reported the incident at Vodacom for blacklisting and got ITC number used it to report my phone at my nearest police station.

As I tried to claim from the Vodacom insurance I was told am not activated on their system. I called the Vodacom Vosloorus Shop explained to them and responded that someone will be sent to me again in-terms of paper work to sign afresh. No one was sent I kept calling and calling days and weeks not getting a speedy assistance. One day I called again and was told to come to the Vodacom Vosloorus Shop to be assisted as my dates on the contract form were not matching. I went to Vodacom Vosloorus Shop on the 24th of March 2018 I then explained again the guy who assisted me with a claim form told me I shouldn't have came to Vosloorus but could have went to my nearest Shop.

He advised that I will get a call from Vodacom claims but nothing till now. On the other hand I think of the past 4months passed by without getting help. Please help and investigate all this cause am still paying for my lost contract phone.

Read full review of Vodacom
Hide full review
ComplaintsBoard
C
10:50 am EDT

Vodacom mobile handset

My no. is [protected] My name is Chimanlal Ramduth I am a Vodacom cust. over 25years. In Jan. 2018 I upgraded from a G4 to a V30. Ever since the sim swap the phone never worked. No calls were coming, could not hear calls, could not make calls, messaging faulty, receiving messages 2 to 3 hours late, some times the next day. Have been to Gateway Vodacom over ten times to correct the situation. More than 14 hours spent not counting my travelling expenses. The tech department found every fault including the sim card, the network, intermittent faults whatever that means. On many occasions I told the technicians it is the phone itself. Finally at my request I asked to use my old handset. Ever since I have no problems, no network problems, no message problems. My V30 was sent for evaluation and repairs. Today is 17 days and I have not been contacted yet. I am disappointed, frustrated after being a loyal vodacom customer. What do I do, where do I go, who do I speak to, please dont send me to another department for I have tried many already. please give me a new handset. I have spoken to diferent and I personally think that Vodacom must provide us with an iterim phone while they are fixing factory faults or bad customer care or bad technicians. I am currently paying for something that I do not have religiously every month. Rev. C. Ramduth Have a good day / night. Hope with much doubt to hear from you soon, with serious doubtful anticipation. enjoy

Read full review of Vodacom
Hide full review
ComplaintsBoard
H
3:01 am EDT

Vodacom data and air missing

Vodacom went from the best service provider to the worst in a years time. Customer services has got no idea of whats going on its like talking to a parrot when one calls customer services you can phone them with the same problem data/air that goes missing speaking to a diffrent consultant each time getting the same awnser word by word how de hell does that work does every client that misses airtime have the same problem [censor]! In two months time air went missing plus data and not once did I get refunded the correct amount always less? And got to wait hours some times days to get refunded less than what was stollen! And the bad attitude when one phone or when they phone to fund out if we received moneys ext back and one says no... Really once of is still ok but every flippen week same problem same awnser and less pay back. Iam sick and tired and thinking about it to leaving vodacom. They need educated people to work with custemors not trained parrots

Read full review of Vodacom
Hide full review
ComplaintsBoard
B
11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom false advertising

You know Vodacom must be one of the worst service providers ever, I recently ordered a Huawei P Smart online and on the website it showed that the deal was a combo deal Huawei P Smart black and a smart watch but upon delivery I saw that they didn't include the smart watch... What needs to happen now? Im realy getting tired of complaining on this website about Vodacom, can you please treat your customers with respect, see attached screenshot, even on the confirmation screen it showed that the free smart watch was added and even lastweek I called in and spoke to a lot of consultants from the upgrades department and even your retentions they saw the deal online and the only problem they had was that they do not have the smart watches? Please correct this

Read full review of Vodacom
View 0 more photos
Hide full review
ComplaintsBoard
A
3:57 am EDT

Vodacom not doing what they were supposed to do

23 Feb 2018 - Job Card Number [protected]

My phone screen was broken so I took it in for repairs, on the 6th of March 2018 I received an SMS saying my phone is ready for collection I collect my phone on the 7th when I switch my phone on all of my personal stuff was gone my phone was swiped clean so I phoned on the 7th as well to find out what has happenуd to my stuff, the guy who has answered the phone said that the guy who has worked on my phone was on leave but they will phone me back on the 20th of March no call was made to me so on the 23rd of March I phoned again and Edward said that I should bring my phone in they will sort me out now I am having more problems with the phone it keeps going off and on the phone is useless now and I am highly upset I demand all of my contacts photos apps passwords and account numbers back asap

Read full review of Vodacom
Hide full review
ComplaintsBoard
N
2:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom airtime

I Ntombekhaya Sonia Majola [protected], would like to make a complaint that everytime when I check my airtime in the morning, my airtime is gone! Last night I had R11.56 and when I check my airtime this morming its only R4.15. This has been happening for about 2 weeks now and I would like the company to refund me my airtime as I am thinking of leaving Vodacom for good.
Hope my complaint will be attended to soon

Thank you

Read full review of Vodacom
Hide full review
ComplaintsBoard
G
1:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom they have debited my account after cancellation of my account

I have settled my account before the 27th of February and the shop send my document to cancellation department however they were told that I need to call cancellation dept as a customer of which I did call them on the 27th only to find that on the 1st of march they loaded airtime and I called again same day for them to reverse airtime which they did, to my surprise they have just debited my account R373.00 and now I furken busy calling for my refund, I have been with Vodacom for more than 10years but this time they have pissed me off and I need my refund orelse I'm going to take them very far.

Read full review of Vodacom
Hide full review
ComplaintsBoard
R
7:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom unethical behaviour

I would like to complain about your Southdale Vodashop I bought a Smart Kika ph from the store it did not work properly'I took it back to them they told me to go to the repair factory in Alberton. I said why must I take it I am a pensioner & don't have the means to go there. They told me that if they sent it in & if it gets stolen its not their problem they will not refund. So I asked them to give me the name of the Manager & they said they are not allowed to give it to me. I then contacted your call centre & they said they cant help me
its a franchise store & gave me an email address [protected]@gmail.com to
complain I sent about 3 emails still no response. I am very frustrated & now think I should put it in all the newspapers. it is difficult to explain everything on email I need somebody to contact me in connection with this matter

my no is [protected] or [protected]

I hope & pray that you will be able to assist me in this matter

regards

R A Rayman

Read full review of Vodacom
Hide full review
ComplaintsBoard
R
9:11 am EDT

Vodacom i'm complaining about misconduct

I took out another contract on vodacom, but I did explain to the person helping me that im not going to use the sim, so I would like to know if I could transfer the airtime, and she said yes.

So now I phoned vodacom just to find out that its not possible.

And her response was just 'sorry'

How on earth does it work?

So now im going to lose r450 of airtime and all that vodacom says is 'sorry'?

Im really not happy about this!

Read full review of Vodacom
Hide full review
ComplaintsBoard
S
7:15 am EDT

Vodacom unethical behaviour

Vodacom cellular provider cancelled a telephone contract without informing the client thereof and put the client back on a lower package without the clients consent, this is unacceptable. The data & sms bundles were also lost when the client upgraded his cellphone contract with Vodacom end of February 2018. Since then the has been calls logged to Vodacom's customer care line, without any feedback from Vodacom.
The client want to the stolen data and sms's to be credited back onto his account, and he wants the package back that they were promised and signed paperwork for. This is a breach of contract on Vodacom's side which they will need to rectify immediately as I am sure it affects thousands of customers.
The client can be contacted on [protected].

Read full review of Vodacom
Hide full review
ComplaintsBoard
R
4:59 am EDT

Vodacom you are handing out my mobile number to all and sundry - stop it otherwise face legal action!

Oudtshoorn, 22nd March 2018

Vodacom South Africa

Please desist from making my mobile number available to the advertising fraternity who believe its OK to abuse my rights to privacy and the security at all hours of the day with their mindless sales pitches on my contract number with your Company.

YOU DO NOT HAVE MY PERMISSION!

It is an outrage that even with the POPI Laws soon to be promulgated, that this invasive practice of unsolicited crap and computer voice calls, sms's and the like bombard me and I am sure your other clients who have not given you or your other "mass-marketers" permission to do.

Is their any way these spam calls and sms's etc can be blocked from your side on my number or should I go elsewhere for my mobile service?

Please advise in writing to [protected]@gmail.com

PS Please ask your corporate staff to stop hiding - every Vodacom number goes back to your annoying customer service loop after an interminable wait and then they know nothing!

Thank you

Robert Keene
Vodacom customer since mobile phones first came to South Africa

Read full review of Vodacom
Hide full review

Vodacom Reviews 0

Looks like Vodacom has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Vodacom, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Vodacom

Screenshot Vodacom
Vodacom is a South African mobile communications company providing voice, messaging, data, and converged services. It offers various prepaid and contract plans, internet packages, and mobile devices. The company also provides business solutions, including cloud and hosting services, IoT applications, and security products.
How to file a complaint about Vodacom?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Vodacom. Make it specific and clear, such as "Incorrect Billing on Vodacom Contract" or "Poor Customer Service at Vodacom Store".

4. Detailing the experience: Provide a detailed account of your experience with Vodacom. Mention key areas such as customer service, billing, network coverage, or product functionality. Describe the nature of the issue, including dates, locations, and any specific employees involved if relevant. If you have had any transactions with the company, include transaction dates, amounts, and what the transactions were for. Outline any steps you have taken to resolve the issue, including any communication with Vodacom's customer service and the responses received. Clearly explain how the issue has personally affected you, whether it's through financial loss, inconvenience, or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. However, be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Vodacom. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or any other form of redress.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from Vodacom or other users to provide additional information or to follow up on your complaint.

Overview of Vodacom complaint handling

Vodacom reviews first appeared on Complaints Board on Oct 6, 2008. The latest review Vodacom contract was posted on Dec 15, 2024. The latest complaint paying for service I did not get: listed on my invoice as blackberry internet service was resolved on Jun 15, 2018. Vodacom has an average consumer rating of 1 stars from 3951 reviews. Vodacom has resolved 104 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
525 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vodacom Contacts

  2. Vodacom phone numbers
    +27 82 111
    +27 82 111
    Click up if you have successfully reached Vodacom by calling +27 82 111 phone number 669 669 users reported that they have successfully reached Vodacom by calling +27 82 111 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 111 phone number 495 495 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 111 phone number
    15%
    Confidence score
    Customer Service
    +27 821 904
    +27 821 904
    Click up if you have successfully reached Vodacom by calling +27 821 904 phone number 5 5 users reported that they have successfully reached Vodacom by calling +27 821 904 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 904 phone number 7 7 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 904 phone number
    Vodacom Fibre
    +27 821 958
    +27 821 958
    Click up if you have successfully reached Vodacom by calling +27 821 958 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 958 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 958 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 958 phone number
    Cancellations
    +27 821 7844
    +27 821 7844
    Click up if you have successfully reached Vodacom by calling +27 821 7844 phone number 2 2 users reported that they have successfully reached Vodacom by calling +27 821 7844 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 7844 phone number 4 4 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 7844 phone number
    Sales & Upgrades
    +27 821 960
    +27 821 960
    Click up if you have successfully reached Vodacom by calling +27 821 960 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 960 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 960 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 960 phone number
    Vodacom Business
    +27 821 940
    +27 821 940
    Click up if you have successfully reached Vodacom by calling +27 821 940 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 940 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 940 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 940 phone number
    Vodacom Corporate
    +27 116 535 000
    +27 116 535 000
    Click up if you have successfully reached Vodacom by calling +27 116 535 000 phone number 67 67 users reported that they have successfully reached Vodacom by calling +27 116 535 000 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 116 535 000 phone number 78 78 users reported that they have UNsuccessfully reached Vodacom by calling +27 116 535 000 phone number
    Head Office
    +27 80 026 6677
    +27 80 026 6677
    Click up if you have successfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 80 026 6677 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have UNsuccessfully reached Vodacom by calling +27 80 026 6677 phone number
    Customer Support
    +27 82 135
    +27 82 135
    Click up if you have successfully reached Vodacom by calling +27 82 135 phone number 3 3 users reported that they have successfully reached Vodacom by calling +27 82 135 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 135 phone number 2 2 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 135 phone number
    20%
    Confidence score
    Vodacom Rewards and Loyalty queries
    More phone numbers
  3. Vodacom emails
  4. Vodacom address
    Vodacom Boulevard, Vodavalley Park, Midrand, Gauteng, 1685, South Africa
  5. Vodacom social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 15, 2024
  7. View all Vodacom contacts
Vodacom Category
Vodacom is ranked 31 among 346 companies in the Telecommunications category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.