CB Telecommunications Vodacom contract

Vodacom review: contract

Ane Botha of US

Jan 06, 2020 1:59 pm EST

Verified customer

i have been trying to apply for a contract since Thursday 2nd Jan (today is now Monday 6th Jan) from the cellcity vodacom shop in melrose arch
everyday a new excuse on why i cant receive my phone as apparently its been approved but what the problem is the computer cant pick up my name and was told that the I.D does not match they called their I.T department and still cant fix the problem.
i was told than by the sales person on saturday to wait till monday afternoon and the problem will have than be sorted on the computer and as to my surprise monday afternoon the problem was still not sorted and i still dont a phone and was told today to not hold grudges as its a new year and i should not place a complaint . this is a company not 2020 resolutions on Facebook...

when i asked if the Manager can sort out the problem i was told i will get the same answer from her so why is she the manager if she cant resolve a problem in her own store

this problem has been blamed on Head office not doing their job if so than this is very disappointing that from the top they dont know what they doing how do you expect the smaller companies underneath to know what they are doing if the head office is not doing their jobs ...

0 comments

Add a comment

Vodacom - legal department testing my patience 13

Vodacom - Bad service 268

Resolved

Vodacom - elite mobile 12

Vodacom - Customer care? What a joke!!! 11

Vodacom - data usage 15

Resolved

Vodacom - service received from vodacom

Vodacom - samsung and vodacom flight center deal

Vodacom - cell phone internet and phone in general not working

Vodacom - blocked contract sim card

Vodacom - the service that I received from vodacare fourways was absolutely appalling 1

View all Vodacom reviews and complaints

Vodacom Contacts

Vodacom phone numbers

+27 82 111
+27 82 111

Click up if you have successfully reached Vodacom by calling +27 82 111 phone number 669 669 users reported that they have successfully reached Vodacom by calling +27 82 111 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 111 phone number 495 495 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 111 phone number

15%
Confidence score

Customer Service

+27 821 904
+27 821 904

Click up if you have successfully reached Vodacom by calling +27 821 904 phone number 5 5 users reported that they have successfully reached Vodacom by calling +27 821 904 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 904 phone number 7 7 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 904 phone number

Vodacom Fibre

+27 821 958
+27 821 958

Click up if you have successfully reached Vodacom by calling +27 821 958 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 958 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 958 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 958 phone number

Cancellations

+27 821 7844
+27 821 7844

Click up if you have successfully reached Vodacom by calling +27 821 7844 phone number 2 2 users reported that they have successfully reached Vodacom by calling +27 821 7844 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 7844 phone number 4 4 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 7844 phone number

Sales & Upgrades

+27 821 960
+27 821 960

Click up if you have successfully reached Vodacom by calling +27 821 960 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 960 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 960 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 960 phone number

Vodacom Business

+27 821 940
+27 821 940

Click up if you have successfully reached Vodacom by calling +27 821 940 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 940 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 940 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 940 phone number

Vodacom Corporate

+27 116 535 000
+27 116 535 000

Click up if you have successfully reached Vodacom by calling +27 116 535 000 phone number 67 67 users reported that they have successfully reached Vodacom by calling +27 116 535 000 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 116 535 000 phone number 78 78 users reported that they have UNsuccessfully reached Vodacom by calling +27 116 535 000 phone number

Head Office

+27 80 026 6677
+27 80 026 6677

Click up if you have successfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 80 026 6677 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have UNsuccessfully reached Vodacom by calling +27 80 026 6677 phone number

Customer Support

+27 82 135
+27 82 135

Click up if you have successfully reached Vodacom by calling +27 82 135 phone number 3 3 users reported that they have successfully reached Vodacom by calling +27 82 135 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 135 phone number 2 2 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 135 phone number

20%
Confidence score

Vodacom Rewards and Loyalty queries

More phone numbers

Vodacom emails

customercare@vodacom.co.za

100%
Confidence score: 100%

Support

Vodacom address

Vodacom Boulevard, Vodavalley Park, Midrand, Gauteng, 1685, South Africa

Vodacom social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024
View all Vodacom contacts