CB Telecommunications Vodacom fraud on credit card

Vodacom review: fraud on credit card 4

Che Nesto El of US

Jul 01, 2017 10:49 am EDT

Review updated: Aug 16, 2022

Featured review

My name is [removed]

There has been fraudulent transaction on my credit card from March 2017. There has been deductions on my credit card with the narrations "E*PAYD VODACOM MIDRAND ZA754711971"

I have lost over ZAR4, 000 due to these unauthorised deductions. My bank tried to investigate but told me that it is only Vodacom that can be able to trace the person who may be purchasing airtime using my credit card details.

My credit card details are:
EE MUTANGI
Card Number: [protected]
Absa MasterCard

My number is [protected]
Email: [protected]@gmail.com

4 comments

Add a comment

Alfie Du Toit

Somerset West, ZA

2 comments

Alfie Du Toit of Somerset West, ZA

Apr 10, 2021 3:36 am EDT

same problem debit on my savings account - M#pays D Vodaco - had to replace my card (debits linked to card) - standard bank fraud is investigating + Vodacom say it is not linked to them, which I dispute. I suspect that my daughter subscribe to something on her phone, and through Vodacom it was processed. I did not give the authority for the debits as with normal transactions you have to give card nr + pin.

Alfie Du Toit

Somerset West, ZA

2 comments

Alfie Du Toit of Somerset West, ZA

Apr 10, 2021 3:38 am EDT

M#payD Vodaco - details on bank account - mostly R19 debits, *5 on one day, over long period

Busi Mjiyakho

1 comments

Busi Mjiyakho of US

May 24, 2021 3:02 pm EDT

I have had the same thing happen to me. 20 R5 deductions over 10 days. I am not even back home but abroad and I called standard bank and they suggested that I block my card. They said they would investigate. It doesn't even make sense because I don't have a number linked to my card because I am not in South Africa. So how on earth are debit card purchases being made through payd while I am here?

Tim20233

Cape Town, ZA

1 comments

Tim20233 of Cape Town, ZA

Aug 16, 2022 10:12 am EDT

Verified customer

Hi, Vodacom is also deducting and says PAYD Vodacom Express Midrand, In Capitec I haven't subscribed to anything kindly advise because this is online fraud, and its not easy to get hold of Vodacom been trying.

Vodacom - legal department testing my patience 13

Vodacom - Bad service 268

Resolved

Vodacom - elite mobile 12

Vodacom - Customer care? What a joke!!! 11

Vodacom - data usage 15

Resolved

Vodacom - service received from vodacom

Vodacom - samsung and vodacom flight center deal

Vodacom - cell phone internet and phone in general not working

Vodacom - blocked contract sim card

Vodacom - the service that I received from vodacare fourways was absolutely appalling 1

View all Vodacom reviews and complaints

Vodacom Contacts

Vodacom phone numbers

+27 82 111
+27 82 111

Click up if you have successfully reached Vodacom by calling +27 82 111 phone number 669 669 users reported that they have successfully reached Vodacom by calling +27 82 111 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 111 phone number 495 495 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 111 phone number

15%
Confidence score

Customer Service

+27 821 904
+27 821 904

Click up if you have successfully reached Vodacom by calling +27 821 904 phone number 5 5 users reported that they have successfully reached Vodacom by calling +27 821 904 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 904 phone number 7 7 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 904 phone number

Vodacom Fibre

+27 821 958
+27 821 958

Click up if you have successfully reached Vodacom by calling +27 821 958 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 958 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 958 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 958 phone number

Cancellations

+27 821 7844
+27 821 7844

Click up if you have successfully reached Vodacom by calling +27 821 7844 phone number 2 2 users reported that they have successfully reached Vodacom by calling +27 821 7844 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 7844 phone number 4 4 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 7844 phone number

Sales & Upgrades

+27 821 960
+27 821 960

Click up if you have successfully reached Vodacom by calling +27 821 960 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 960 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 960 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 960 phone number

Vodacom Business

+27 821 940
+27 821 940

Click up if you have successfully reached Vodacom by calling +27 821 940 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 940 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 940 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 940 phone number

Vodacom Corporate

+27 116 535 000
+27 116 535 000

Click up if you have successfully reached Vodacom by calling +27 116 535 000 phone number 67 67 users reported that they have successfully reached Vodacom by calling +27 116 535 000 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 116 535 000 phone number 78 78 users reported that they have UNsuccessfully reached Vodacom by calling +27 116 535 000 phone number

Head Office

+27 80 026 6677
+27 80 026 6677

Click up if you have successfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 80 026 6677 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 80 026 6677 phone number 0 0 users reported that they have UNsuccessfully reached Vodacom by calling +27 80 026 6677 phone number

Customer Support

+27 82 135
+27 82 135

Click up if you have successfully reached Vodacom by calling +27 82 135 phone number 3 3 users reported that they have successfully reached Vodacom by calling +27 82 135 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 135 phone number 2 2 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 135 phone number

20%
Confidence score

Vodacom Rewards and Loyalty queries

More phone numbers

Vodacom emails

customercare@vodacom.co.za

100%
Confidence score: 100%

Support

Vodacom address

Vodacom Boulevard, Vodavalley Park, Midrand, Gauteng, 1685, South Africa

Vodacom social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all Vodacom contacts