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1.0 6 Complaints
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Voonik Complaints 6

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N
4:17 am EST

Voonik Quality and service

I bought a saree from Voonik and it was very poorly made and I was not satisfied with its quality. I contacted Voonik to get a refund, but customer service was impolite and quite rude. They refused to help me and claimed that there was nothing wrong with their product and that it looked exactly like pictures on their site. That was not true! Quality of material was very poor and it was not worth the money I paid for it! I decided not to buy from them ever again. Not only quality of their items is poor, but they also have to do something about that terrible customer service!

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ComplaintsBoard
Z
2:28 am EDT

Voonik Slow delivery

Ordered some clothing from www.voonik.com and it took them forever to deliver. Waited weeks and there was no sign of my order. When I contacted them they said my order will be here any time soon. I tried to cancel it but they did not let me.
My order arrived almost two months late and I'm really glad I received it. But there was another problem. When I opened the package I found out that sizes were wrong. Everything was lovely but unfortunately I was not able to wear it.
I did not bother to return and donated everything. I'm very disappointed with Voonik. They are not bad, but highly unprofessional and unreliable. Would not recommend this site to anyone.

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Voonik
IN
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Aug 11, 2016 6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Zakha,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest. We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or care@voonik.com.

ComplaintsBoard
P
12:47 am EDT

Voonik No seller protection and no support from Voonik

I sold some items on Voonik and did no get the money. I contacted Voonik customer service and reported a fraudulent customer and they literally said that it was not their problem.
I asked for help so many times but they did nothing! So I lost both my money and my items!
There are many better sites to sell your stuff and I do not recommend using Voonik. Customer service does not care about anything!

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SS_Voonik
IN
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Jun 10, 2016 6:45 am EDT

Dear Valued Seller,

Apology for inconvenience. Kindly share your VOONIK registered brand name and contact number; we will reach out to you on priority and address your issues.

Warm regards,
Team VOONIK

Is Voonik Legit?

Voonik earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: Voonik's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.
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ComplaintsBoard
S
1:44 am EDT

Voonik Fake site

People, beware, this website is fake and they never deliver anything! They just take money and disappear. They will communicate with you until they get your money. They never reply and never refund! I made a huge order and purchased clothing for my little online shop. I promised my customers that they'll receive their orders on time, but these scammers Voonik never delivered anything and I lost many customers! This is terrible, this place should be investigated and shut down! Stay far away!

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Voonik
IN
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Apr 14, 2016 5:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

We are very sorry that your shopping experience with Voonik was not delightful.Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or care@voonik.com.

ComplaintsBoard
R
7:40 am EST

Voonik The seller has my money and my wrong dress

I also purchased www.voonik.com, but the order was wrong, so I sent it back and the seller excused only. However, after 2 weeks he suddenly informed me that the dress was unavailable and he could return money only. So, he told me these three weeks ago and I still didn’t get refund. I emailed the seller again, but the seller vanished with my wrong dress and money as well. Such a bad person, so please don’t buy form this man.

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Voonik
IN
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Apr 14, 2016 5:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or care@voonik.com.

ComplaintsBoard
S
12:32 am EST

Voonik Regarding Refund

I have ordered "At 499 Pink Polyester Maxi Dress (CODE: 956443)" from Voonik.com but I have return the product. I have provided so many times the correct bank details to Voonik.com still I have received a messsage due to incorrect bank details they are not refund my money. I got a message from Snapdeal also. My order no - R515388146 Please refund my money asap. Thanks & Regards Shweta Gupta

Update by Shweta Gupta
Dec 28, 2015 2:06 am EST

Thanks Voonik.com for resolving my issue.

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Vinny Dhyani
US
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Nov 05, 2018 12:08 am EST

i find the design of the dress different.so want the refund back.

M
M
Mustafa Ali Bafla
US
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Jul 05, 2016 9:30 am EDT

how can i refund my money?

O
O
Online _CST
US
Send a message
Dec 24, 2015 3:41 am EST

Dear Shweta Gupta

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

V
V
Voonik
IN
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Dec 23, 2015 7:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Shweta Gupta,

We sincerely apologize for the inconvenience caused to you.We would like to inform you that the bank details you had provided us were incorrect hence the refund had reversed back to us.As per the telephonic conversation, we have initiated the refunds for the same.It will take 6-7 business days to reflect in your bank account .For further assistance feel free to write to us at help@voonik.com so that we can resolve the issues at the earliest.

Thanks and Regards,
Team Voonik
P.S. For further clarifications feel free to reach us at [protected] or support@voonik.com

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Overview of Voonik complaint handling

Voonik reviews first appeared on Complaints Board on Dec 23, 2015. The latest review Quality and service was posted on Feb 14, 2017. Voonik has an average consumer rating of 1 stars from 6 reviews. Voonik has resolved 0 complaints.
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  1. Voonik Contacts

  2. Voonik phone numbers
    +91 80 6666 7777
    +91 80 6666 7777
  3. Voonik emails
  4. Voonik address
    Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bengaluru, 560045, India
  5. Voonik social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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