Voonik’s earns a 1.0-star rating from 6 reviews, showing that the majority of fashion shoppers are dissatisfied with their purchases.
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Quality and service
I bought a saree from Voonik and it was very poorly made and I was not satisfied with its quality. I contacted Voonik to get a refund, but customer service was impolite and quite rude. They refused to help me and claimed that there was nothing wrong with their product and that it looked exactly like pictures on their site. That was not true! Quality of material was very poor and it was not worth the money I paid for it! I decided not to buy from them ever again. Not only quality of their items is poor, but they also have to do something about that terrible customer service!
Slow delivery
Ordered some clothing from www.voonik.com and it took them forever to deliver. Waited weeks and there was no sign of my order. When I contacted them they said my order will be here any time soon. I tried to cancel it but they did not let me.
My order arrived almost two months late and I'm really glad I received it. But there was another problem. When I opened the package I found out that sizes were wrong. Everything was lovely but unfortunately I was not able to wear it.
I did not bother to return and donated everything. I'm very disappointed with Voonik. They are not bad, but highly unprofessional and unreliable. Would not recommend this site to anyone.
Hi Zakha,
We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest. We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or care@voonik.com.
No seller protection and no support from Voonik
I sold some items on Voonik and did no get the money. I contacted Voonik customer service and reported a fraudulent customer and they literally said that it was not their problem.
I asked for help so many times but they did nothing! So I lost both my money and my items!
There are many better sites to sell your stuff and I do not recommend using Voonik. Customer service does not care about anything!
Dear Valued Seller,
Apology for inconvenience. Kindly share your VOONIK registered brand name and contact number; we will reach out to you on priority and address your issues.
Warm regards,
Team VOONIK
Is Voonik Legit?
Voonik earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
A long registered date for voonik.com can be seen as a positive aspect for Voonik as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Voonik's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
However ComplaintsBoard has detected that:
- Voonik.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The voonik.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that voonik.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Voonik protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Voonik that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Voonik. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Fake site
People, beware, this website is fake and they never deliver anything! They just take money and disappear. They will communicate with you until they get your money. They never reply and never refund! I made a huge order and purchased clothing for my little online shop. I promised my customers that they'll receive their orders on time, but these scammers Voonik never delivered anything and I lost many customers! This is terrible, this place should be investigated and shut down! Stay far away!
Hi,
We are very sorry that your shopping experience with Voonik was not delightful.Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or care@voonik.com.
The seller has my money and my wrong dress
I also purchased www.voonik.com, but the order was wrong, so I sent it back and the seller excused only. However, after 2 weeks he suddenly informed me that the dress was unavailable and he could return money only. So, he told me these three weeks ago and I still didn’t get refund. I emailed the seller again, but the seller vanished with my wrong dress and money as well. Such a bad person, so please don’t buy form this man.
Hi,
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or care@voonik.com.
Regarding Refund
I have ordered "At 499 Pink Polyester Maxi Dress (CODE: 956443)" from Voonik.com but I have return the product. I have provided so many times the correct bank details to Voonik.com still I have received a messsage due to incorrect bank details they are not refund my money. I got a message from Snapdeal also. My order no - R515388146 Please refund my money asap. Thanks & Regards Shweta Gupta
Thanks Voonik.com for resolving my issue.
i find the design of the dress different.so want the refund back.
how can i refund my money?
Dear Shweta Gupta
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Hi Shweta Gupta,
We sincerely apologize for the inconvenience caused to you.We would like to inform you that the bank details you had provided us were incorrect hence the refund had reversed back to us.As per the telephonic conversation, we have initiated the refunds for the same.It will take 6-7 business days to reflect in your bank account .For further assistance feel free to write to us at help@voonik.com so that we can resolve the issues at the earliest.
Thanks and Regards,
Team Voonik
P.S. For further clarifications feel free to reach us at [protected] or support@voonik.com
Voonik Reviews 0
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Overview of Voonik complaint handling
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Voonik Contacts
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Voonik phone numbers+91 80 6666 7777+91 80 6666 7777Click up if you have successfully reached Voonik by calling +91 80 6666 7777 phone number 1 1 users reported that they have successfully reached Voonik by calling +91 80 6666 7777 phone number Click down if you have unsuccessfully reached Voonik by calling +91 80 6666 7777 phone number 1 1 users reported that they have UNsuccessfully reached Voonik by calling +91 80 6666 7777 phone number
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Voonik emailsishipping@voonik.com78%Confidence score: 78%
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Voonik addressManyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bengaluru, 560045, India
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Voonik social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Voonik contacts
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